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- Tasks: Lead technical systems for Housing Standards and drive digital transformation.
- Company: Join a progressive council dedicated to community impact and support.
- Benefits: Enjoy flexible hours, competitive holidays, wellbeing initiatives, and employee discounts.
- Why this job: Make a real difference in residents' lives while developing your career.
- Qualifications: Experience in technical systems, management, and housing standards legislation required.
- Other info: Be part of a supportive team with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services are detailed, digitally enabled, compliant and performance driven, supporting residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems, data and workflows enable efficient service delivery, statutory compliance and continuous improvement.
Key Responsibilities
- Act as the systems owner and technical lead for Housing Standards and Warm Homes, including IDOX administration, system configuration, data structures, workflows and continuous improvement.
- Lead data management, analytics and performance reporting, delivering high quality insight, dashboards and statutory returns to support operational, strategic and corporate decision making.
- Drive digital transformation and service improvement, leading system development, change programmes and implementation of new or enhanced digital solutions.
- Provide operational and people management of a small team, ensuring systems and processes effectively support caseload management.
- Support financial and programme performance, including the Disabled Facilities Grant budget and countywide IHAT programme, through robust data reporting and analysis.
- Act as lead for FOI, DSAR and Government DELTA returns, ensuring compliance, data accuracy and timely submission.
- Build organisational capability by training staff, leading system inductions and working collaboratively with internal teams and external partners to deliver streamlined, customer focused digital services.
About You
With a strong background in technical systems, together with knowledge and experience in system and process improvement techniques, you will have experience in leading transformation programmes to deliver improved benefits. You will have sound knowledge of Housing Standards Legislation, together with previous management or supervisory responsibility. You will be experienced in financial management of services and possess demonstrable analytical skills to deliver service improvement.
Why Join Us?
We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.
The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Housing Standards Systems Manager in Norwich employer: SOUTH NORFOLK COUNCIL
Contact Detail:
SOUTH NORFOLK COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Standards Systems Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing standards field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with systems management and digital transformation. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to technical systems and data governance. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like Housing Standards Systems Manager. Plus, it shows you're genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Housing Standards Systems Manager in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in technical systems and housing standards. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Analytical Skills: Since this role involves data management and performance analytics, be sure to include examples of how you've used data to drive improvements in previous roles. We love seeing numbers that tell a story!
Highlight Your Leadership Experience: As you'll be managing a small team, it’s important to demonstrate your leadership skills. Share specific instances where you’ve led projects or teams to success, especially in a technical or systems-focused environment.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at SOUTH NORFOLK COUNCIL
✨Know Your Systems Inside Out
Make sure you have a solid understanding of the technical systems relevant to Housing Standards. Familiarise yourself with IDOX administration and data structures, as well as any recent changes in legislation. This will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data management and performance analytics in previous roles. Be ready to discuss specific insights you've provided that led to service improvements or operational efficiencies. This will highlight your ability to drive digital transformation and support decision-making.
✨Demonstrate Leadership Experience
Since this role involves managing a small team, be prepared to talk about your leadership style and experiences. Share instances where you've successfully led change programmes or improved team performance, showcasing your ability to motivate and guide others.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, brush up on your knowledge of FOI, DSAR, and Government DELTA returns. Be ready to discuss how you've ensured data accuracy and timely submissions in the past, as this will show your commitment to maintaining high standards.