District Direct Visiting Officer in Norwich

District Direct Visiting Officer – South Norfolk Council

Working for South Norfolk and Broadland Councils you will be delivering a discharge facilitation and admission prevention service in our well‑established District Direct Team. This role requires quick and practical thinking and an ability to prioritise a rapidly changing workload.

Responsibilities

• Taking referrals from District Direct Officers and conducting domiciliary assessments.
• Liaising with a range of contractors to ensure homes are fit for discharge.
• Working as part of the Discharge Hub, visiting patients’ properties and feeding back as to works required to facilitate discharge.
• Maintaining clear and accurate records of your interactions.

Qualifications & Skills

• Full driving licence and access to a vehicle, as travel is essential for this role.
• Experience working with people in distress and a solid understanding of common health problems.
• Excellent verbal and written communication skills.
• Ability to build and maintain professional relationships.
• Personal resilience and a good sense of humour.

Benefits

We offer flexible working hours for most office‑based roles, allowing for a healthy work‑life balance. Other employee benefits include free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

EEO Statement

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.

Closing Date: 11th January at 11:45pm

Interview Date: 15/16 January 2026

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Other

Industries: Housing Programs

South Norfolk Council provided pay range

This range is provided by South Norfolk Council. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.