At a Glance
- Tasks: Lead a team to deliver essential housing adaptations and support vulnerable residents.
- Company: Join a progressive organisation making a positive impact in the community.
- Benefits: Enjoy flexible hours, competitive salary, employee discounts, and wellbeing initiatives.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your management skills.
- Qualifications: Experience in team leadership and a degree or equivalent experience required.
The predicted salary is between 43682 - 48748 £ per year.
Location: Horizon Business Centre, Broadland Business Park, Peachman Way, Norwich, NR7 0WF
Application Deadline: Sunday, October 4, 2026
Hours: 37 hours per week
Contract Type: Permanent
Salary band F: £43,682 - £48,748 - (subject to JE)
We are seeking an experienced, motivated and customer-focused professional who is passionate about helping people to remain independent, safe and well in their own homes to join our Housing Standards Service. This position is an opportunity to play a leading role in the management and development of our Disabled Facilities Grant (DFG) and housing adaptations service, delivering essential support to vulnerable residents across Broadland and South Norfolk.
Working alongside the Housing Standards Senior Manager, you will provide operational leadership, manage a dedicated team, oversee complex adaptation cases, drive service improvements and ensure the effective delivery of DFGs, discretionary assistance and related housing support schemes.
This role may also be suitable as a development opportunity for an experienced senior officer with substantial knowledge of Disabled Facilities Grants, housing adaptations or housing assistance who is looking to take the next step into management.
About the Role
As IHAT Manager, you will be integral to the delivery, performance and continuous improvement of the Integrated Housing Adaptations Team. Your responsibilities will include:
- Leading and supporting the delivery of the Disabled Facilities Grant (DFG) and Integrated Housing Adaptations Team (IHAT) service, ensuring high-quality, customer-focused outcomes and compliance with legislation, policies and grant conditions.
- Providing line management, leadership and operational oversight for designated staff, deputising for the Housing Standards Senior Manager when required.
- Managing complex housing adaptation and DFG cases, providing specialist technical advice and working collaboratively with residents, Occupational Therapists, contractors, health professionals and partner organisations.
- Monitoring service performance, budgets and grant funding, ensuring resources are effectively managed and available funding is maximised to support service delivery.
- Driving service improvement, transformation and partnership working, including project management, policy development, performance reporting and promoting the service across internal and external stakeholders.
About You
We are looking for a motivated and capable manager with experience of leading teams and delivering high-quality services in a busy operational environment. You'll hold a degree in a relevant subject, or be able to demonstrate equivalent professional experience, and have strong communication, problem-solving and people management skills. You'll be confident interpreting complex information and legislation, using sound judgement to support effective decision-making and service delivery.
Working collaboratively with colleagues, stakeholders and elected members, you'll help drive service improvements, develop and support your team, and play an important role in delivering an excellent service for our customers, communities and local businesses.
Closing date: Monday 4th October 2026
Interview date: 15th October 2026
Why Join Us?
We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.
How to apply
If you are an external applicant, please apply via our website. For internal applicants, please apply via the internal website found through the job portal on Connect.
The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
IHAT Manager (Integrated Housing Adaptions Manager) in Norwich employer: South Norfolk & Broadland Council
Join South Norfolk and Broadland Councils as a Housing Standards Compliance Manager and be part of a progressive organisation dedicated to enhancing community welfare. Located in the vibrant Horizon Business Centre, Norwich, we offer flexible working hours, competitive benefits including free onsite parking and employee discounts, and a commitment to your professional growth within a supportive team environment. This is an exciting opportunity to make a meaningful impact on residents' lives while enjoying a healthy work-life balance.
Contact Details:
South Norfolk & Broadland Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IHAT Manager (Integrated Housing Adaptions Manager) in Norwich
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We think you need these skills to ace IHAT Manager (Integrated Housing Adaptions Manager) in Norwich
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