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- Tasks: Lead technical systems for Housing Standards and drive digital transformation.
- Company: Join a progressive council dedicated to community impact and support.
- Benefits: Flexible hours, competitive holiday allowance, employee discounts, and wellbeing initiatives.
- Why this job: Make a real difference in residents' lives while enhancing your career in a supportive environment.
- Qualifications: Experience in technical systems, management, and knowledge of Housing Standards legislation.
- Other info: Opportunity for professional growth and a chance to lead impactful projects.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services are detailed, digitally enabled, compliant and performance driven, supporting residents to live independently and thrive.
This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems, data and workflows enable efficient service delivery, statutory compliance and continuous improvement.
Key Responsibilities- Act as the systems owner and technical lead for Housing Standards and Warm Homes, including IDOX administration, system configuration, data structures, workflows and continuous improvement.
- Lead data management, analytics and performance reporting, delivering high quality insight, dashboards and statutory returns to support operational, strategic and corporate decision making.
- Drive digital transformation and service improvement, leading system development, change programmes and implementation of new or enhanced digital solutions.
- Provide operational and people management of a small team, ensuring systems and processes effectively support caseload management.
- Support financial and programme performance, including the Disabled Facilities Grant budget and countywide IHAT programme, through robust data reporting and analysis.
- Act as lead for FOI, DSAR and Government DELTA returns, ensuring compliance, data accuracy and timely submission.
- Build organisational capability by training staff, leading system inductions and working collaboratively with internal teams and external partners to deliver streamlined, customer focused digital services.
With a strong background in technical systems, together with knowledge and experience in system and process improvement techniques, you will have experience in leading transformation programmes to deliver improved benefits. You will have sound knowledge of Housing Standards Legislation, together with previous management or supervisory responsibility. You will be experienced in financial management of services and possess demonstrable analytical skills to deliver service improvement.
We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.
Housing Standards Systems Manager in Norwich employer: South Norfolk and Broadland Councils
Contact Detail:
South Norfolk and Broadland Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Standards Systems Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing standards field, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with systems management and digital transformation. This will give you an edge during interviews and show that you’re ready to hit the ground running.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around technical questions related to data governance and performance analytics. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in housing standards.
We think you need these skills to ace Housing Standards Systems Manager in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with technical systems and data management. We want to see how your skills align with the Housing Standards role, so don’t hold back on showcasing relevant projects!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead transformation programmes and improve service delivery. Use metrics where possible to quantify your impact – numbers speak volumes!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups. Plus, it’s super easy!
How to prepare for a job interview at South Norfolk and Broadland Councils
✨Know Your Systems Inside Out
Make sure you have a solid understanding of the technical systems relevant to the role, especially IDOX administration and data structures. Brush up on your knowledge of Housing Standards legislation and be ready to discuss how you've used these systems in past roles.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data management and performance analytics to drive service improvements. Be ready to talk about specific dashboards or reports you've created and how they influenced decision-making in your previous positions.
✨Demonstrate Leadership Experience
Since this role involves managing a small team, think of instances where you've successfully led a team or project. Highlight your approach to training staff and ensuring compliance with processes, as well as any transformation programmes you've spearheaded.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Prepare to discuss how you would handle challenges related to digital transformation or compliance issues, showcasing your strategic thinking and operational oversight.