Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals and families at risk of homelessness with tailored advice and solutions.
- Company: Join a progressive organisation dedicated to community welfare and support.
- Benefits: Enjoy flexible hours, competitive holiday allowance, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong decision-making skills and a good understanding of housing legislation required.
- Other info: Work in a supportive team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Salary will be pro-rata based on 30 hours per week. Our dedicated Housing Team have a strong track record of helping customers and partners prevent homelessness across our districts, and we are now looking for a part-time Housing & Benefit Advisor to make a real difference.
In this role you will provide tailored support to individuals and families in temporary accommodation (TA) or at risk of losing their tenancies. The postholder will hold a caseload and work with those households in order to support them sustain their tenancy and obtain suitable positive solutions to their homelessness.
This role requires strong decision-making, risk awareness, and a solid understanding of housing legislation and tenancies in order to support vulnerable households whilst also protecting revenue streams. You will ensure that residents fully understand their responsibilities to adhere to their licence conditions, pay their accommodation charges and the consequences of non-payment and non-compliance.
The work undertaken by the postholder directly influences and impacts the effectiveness and workload of multiple teams to include Housing Management, Income Officers, Move On Officers, Benefits, Revenues, Early Help, Finance, Legal Services, Safeguarding, Customers Services and many external support agencies.
This role operates in demanding and sometimes challenging conditions, including regular visits to TA properties which demand adherence to lone working protocols. It requires working to tight deadlines with high workloads and can be emotionally challenging particularly when working with complex and vulnerable residents and requires resilience and self-awareness from the post holder.
What We're Looking For
We're seeking a proactive and well-organised individual who can build effective relationships with residents, colleagues and stakeholders and who is confident working in partnership with a range of stakeholders. This is a dynamic, fast-paced role that requires flexibility, adaptability, and the ability to navigate complex situations while delivering effective solutions.
Why Join Us?
We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.
The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.
Housing & Benefits Advisor in Norwich employer: South Norfolk and Broadland Councils
Contact Detail:
South Norfolk and Broadland Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Benefits Advisor in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Housing & Benefits Advisors and practice your responses. Show them you know your stuff about housing legislation and how to support vulnerable residents.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and make sure to tailor your application to highlight your experience with tenancy support and decision-making skills.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing & Benefits Advisor in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing & Benefits Advisor role. We want to see how you can make a real difference in supporting vulnerable households!
Showcase Your Decision-Making Skills: Since this role requires strong decision-making and risk awareness, share examples from your past where you've successfully navigated complex situations. We love seeing how you handle challenges!
Highlight Your Relationship-Building Abilities: Building effective relationships is key in this role. Use your application to demonstrate how you've successfully collaborated with colleagues, residents, or stakeholders in the past. We’re all about teamwork!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at South Norfolk and Broadland Councils
✨Know Your Housing Legislation
Make sure you brush up on your knowledge of housing legislation and tenancies. Understanding the legal framework will not only help you answer questions confidently but also demonstrate your commitment to supporting vulnerable households.
✨Showcase Your Decision-Making Skills
Prepare examples from your past experiences where you've had to make tough decisions or manage risk. This role requires strong decision-making abilities, so be ready to discuss how you've navigated complex situations effectively.
✨Build Rapport with Stakeholders
Think about how you can build effective relationships with residents and colleagues. During the interview, highlight your communication skills and provide examples of how you've successfully collaborated with various stakeholders in previous roles.
✨Demonstrate Resilience and Adaptability
This role can be emotionally challenging, so it's important to show that you can handle pressure. Share instances where you've remained resilient in difficult situations and how you've adapted to changing circumstances while still delivering results.