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- Tasks: Lead technical systems for Housing Standards and drive digital transformation.
- Company: Progressive council committed to community impact and employee wellbeing.
- Benefits: Flexible hours, competitive holiday allowance, onsite parking, and employee discounts.
- Why this job: Make a real difference in housing services while developing your skills.
- Qualifications: Experience in technical systems, management, and knowledge of Housing Standards legislation.
- Other info: Join a supportive team with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services are detailed, digitally enabled, compliant and performance driven, supporting residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems, data and workflows enable efficient service delivery, statutory compliance and continuous improvement.
Key Responsibilities
- Act as the systems owner and technical lead for Housing Standards and Warm Homes, including IDOX administration, system configuration, data structures, workflows and continuous improvement.
- Lead data management, analytics and performance reporting, delivering high quality insight, dashboards and statutory returns to support operational, strategic and corporate decision making.
- Drive digital transformation and service improvement, leading system development, change programmes and implementation of new or enhanced digital solutions.
- Provide operational and people management of a small team, ensuring systems and processes effectively support caseload management.
- Support financial and programme performance, including the Disabled Facilities Grant budget and countywide IHAT programme, through robust data reporting and analysis.
- Act as lead for FOI, DSAR and Government DELTA returns, ensuring compliance, data accuracy and timely submission.
- Build organisational capability by training staff, leading system inductions and working collaboratively with internal teams and external partners to deliver streamlined, customer focused digital services.
About You
With a strong background in technical systems, together with knowledge and experience in system and process improvement techniques, you will have experience in leading transformation programmes to deliver improved benefits. You will have sound knowledge of Housing Standards Legislation, together with previous management or supervisory responsibility. You will be experienced in financial management of services and possess demonstrable analytical skills to deliver service improvement.
Why Join Us?
We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.
Housing Standards Systems Manager in Norwich employer: South Norfolk and Broadland Council
Contact Detail:
South Norfolk and Broadland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Standards Systems Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Council's current projects and challenges in Housing Standards. Show us that you’re not just interested in the role, but that you understand the bigger picture and how you can contribute to their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your technical skills and experience align with the needs of the Housing Standards Systems Manager role. We want to hear how you can drive digital transformation and improve service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Housing Standards Systems Manager in Norwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with technical systems and data management. We want to see how your skills align with the Housing Standards role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills: Since this role involves performance analytics and data governance, be sure to include specific examples of how you've used data to drive improvements in previous roles. We love seeing numbers and results that demonstrate your impact!
Highlight Your Leadership Experience: As you'll be managing a small team, it’s important to emphasise any past leadership or supervisory roles you’ve held. Share how you’ve supported your team and driven successful outcomes, as we value strong leadership at StudySmarter.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at South Norfolk and Broadland Council
✨Know Your Systems Inside Out
Make sure you have a solid understanding of the technical systems relevant to the role, especially IDOX. Familiarise yourself with system configuration, data structures, and workflows so you can confidently discuss how you would manage and improve these areas during the interview.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data management and performance analytics in previous roles. Be ready to discuss specific insights you've delivered and how they influenced decision-making. This will demonstrate your ability to drive service improvement through data.
✨Highlight Your Leadership Experience
Since this role involves managing a small team, be prepared to talk about your previous management experiences. Share how you've supported team members, led training sessions, and fostered collaboration to achieve operational goals.
✨Understand Housing Standards Legislation
Brush up on your knowledge of Housing Standards legislation and any relevant compliance requirements. Being able to discuss these topics will show that you're not only technically savvy but also aware of the legal framework that governs the services you'll be managing.