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For Companies At a Glance
- Tasks: Support a dynamic ward team with essential administrative tasks and ensure smooth operations.
- Company: Join the South London and Maudsley NHS Foundation Trust, a leader in mental health care.
- Benefits: Enjoy a comprehensive benefits package and a healthy work-life balance.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Experience in fast-paced admin roles and strong communication skills are essential.
- Other info: Be part of a close-knit team with excellent career development opportunities.
The predicted salary is between 13000 - 16000 £ per year.
Overview
An exciting opportunity has arisen for an enthusiastic and motivated Part-Time Ward Administrator to join our dynamic AL1 team.
We are looking for a candidate with proven experience and knowledge of working within a fast-paced, collaborative environment. The successful applicant will play a key role in supporting the ward team, ensuring smooth administrative operations and excellent service delivery.
Responsibilities
- The postholder will provide a proactive and comprehensive administrative service to a multi-disciplinary team within the ward.
- They will oversee and maintain systems that support the ward’s daily operations, ensuring facilities are managed efficiently.
- Working collaboratively with the Ward Manager, other managers, and clinical staff, the postholder will help ensure the service runs smoothly, meets data quality and clinical activity targets, and complies with all relevant Trust policies and initiatives.
- The role requires careful handling of sensitive information, with strict adherence to confidentiality at all times.
- The postholder will act as the first point of contact for patients, families, carers, and visitors to the ward, promoting a positive patient experience and professional image of the service.
- To provide a professional and confidential administration service, to include typing; preparing correspondences; proofreading documents; photocopying; filing; scanning; dealing with post; emails and having access to team members’ outlook calendars, attending meetings and producing minutes.
- Organising meetings and distribution of minutes, agenda and any other related materials.
- To assist people in a helpful, diplomatic and tactful manner; screening and re-routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.
- To act independently to ensure daily tasks and on-going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.
- To book and organise meetings as required. Liaising with Clinicians and contacting families, and carers.
- Ability to work in an unpredictable pattern, dealing with frequent interruptions.
- To deliver a high standard of customer care that is representative of the service and the overall trust’s objectives.
- Support service-related projects with the service lead and MDT.
- Assist the service with monitoring, updating and reporting comprehensive service-related activity data.
- Co-ordinate day to day admin support for the service and assist with the development of administrative processes.
- To participate in any training and developmental needs as required by the Clinical Service Manager.
- Support the service wide administrative cover arrangements.
- In conjunction with the service lead complete the service E-roster in a timely manner ensuring that data is collected and submitted.
- Process e-procurement requests.
- Support trainees and temporary staff, ensuring access to ICT and the relevant Trust policies.
- Supporting with the recruitment and selection as and when required.
- To contribute to the compliance of Health and Safety requirements as requested by management.
- To participate in any training and developmental needs as required by the Clinical Service Manager.
- Support service-related projects with the service lead and MDT.
Benefits
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It’s important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.
Closing
This advert closes on Monday 6 Oct 2025.
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Ward Administrator | South London and Maudsley NHS Foundation Trust employer: South London and Maudsley NHS Foundation Trust
Contact Detail:
South London and Maudsley NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Administrator | South London and Maudsley NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at South London and Maudsley NHS Foundation Trust. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to ward administration. Think about how you’d handle sensitive information and multitasking in a busy environment. We want you to shine!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you’ve managed multiple tasks or improved processes in previous roles. This will demonstrate that you’re ready to keep things running smoothly in the ward.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Ward Administrator | South London and Maudsley NHS Foundation Trust
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Ward Administrator role. Highlight your experience in fast-paced environments and any relevant administrative skills that match the job description.
Showcase Your Communication Skills: Since you'll be the first point of contact for patients and families, it's crucial to demonstrate your excellent communication abilities. Use clear and professional language in your application to reflect this.
Emphasise Teamwork: We love a collaborative spirit! Mention any experiences where you've worked effectively within a team, especially in healthcare or similar settings, to show you can support the ward team seamlessly.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at South London and Maudsley NHS Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as managing administrative operations and supporting the multi-disciplinary team. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for patients and families, strong communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, especially in fast-paced environments. Be ready to discuss how you handle sensitive information and maintain confidentiality, as this is crucial in a healthcare setting.
✨Demonstrate Your Organisational Skills
The role requires managing multiple tasks and prioritising workloads. Think of specific instances where you've successfully juggled various responsibilities. During the interview, highlight your ability to organise meetings, manage calendars, and ensure smooth operations, as these are key aspects of the job.
✨Emphasise Team Collaboration
Working collaboratively with the ward team is vital. Prepare to discuss how you've worked with others in previous roles, particularly in a healthcare or similar environment. Share examples of how you’ve contributed to team projects and supported colleagues, as this will show that you can fit into their dynamic team.
