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- Tasks: Support operational projects and enhance mental health care delivery.
- Company: Join a leading NHS Trust with a strong community focus and international reputation.
- Benefits: Enjoy flexible working options and opportunities for personal development.
- Why this job: Be part of a transformative journey in mental health care and make a real impact.
- Qualifications: Must be completing or recently completed the Graduate Management Trainee Scheme.
- Other info: We value diversity and welcome applicants from all backgrounds.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond. We are committed to providing high quality and specialist care to our service users and we are recognised for our care and treatment. The Care Quality Commission rates our services as 'good'.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers. The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special. As a Trust, we are happy to talk flexible working.
Job Overview
This is an exciting opportunity for people who are about to complete their final placement on the NHS Graduate Management Training Scheme and are looking for further development opportunity in operational management. The post will be based within the Chief Operating Officer's office and will work with operational directorates to ensure the sustainable delivery of high quality mental health care to the populations we serve - implementing a range of care development initiatives led by the team.
Main Duties of the Job
The post holder will be responsible for supporting the Chief Operating Officer's Department at South London & Maudsley NHS Foundation Trust. This team seeks to continually ensure the operational delivery of high quality care for service users and carers, ensuring operational effectiveness and continued improvement. It is accountable for the operations across all six directorates. The post holder will support the team with operational delivery of its key functions:
- Operational delivery of operational improvement, effectiveness and sustainability projects
- Care development, redesign, and efficiency work
- Organisational development activities
- Quality & KPI assurance procedures
Working for Our Organisation
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond. We are committed to providing high quality and specialist care to our service users and we are recognised for our care and treatment. The Care Quality Commission rates our services as 'good'.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers. The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Detailed Job Description and Main Responsibilities
The main duties and responsibilities of the post holder will be to support:
- Supporting implementation of operational projects, e.g. tracker, meetings
- Monitoring for large delivery projects, risk management
- Stakeholder engagement, including senior internal and external stakeholders from system partners to clinical and operational staff to service users and carers
- Supporting continual development of operational delivery and the effective implementation of initiatives to improve effectiveness, efficiency and productivity in services
- Co-production and engagement with service users, carers and communities
- Monitoring and implementation of performance dashboards and KPIs
- Implementing project management software and resource management tools
- Organisational resource planning as part of care transformation
- Supporting service development, and optimisation initiatives
- Strategic and operational planning activities including the annual planning round
- Review and support team development process and pathways
- Research into mental health best practice and benchmarking to support service design and development
- Review team policies, change management, performance management
- Liaison with wider SLaM Corporate Functions, where appropriate
- Implementing software and project management tools
- Proposing policies or service changes, impact beyond own area, developing and implementing business policies which impact across multiple sites and services
Person Specification
Essential Criteria
- About to complete/recent (6 months) completion of Graduate Management Trainee Scheme
- Educated to degree level
- Experience working on initiatives within a large NHS Trust, developing knowledge and understanding
Desirable Criteria
- Experience in a mental health trust
The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights.
Please note:
- All applications for this post will need to be made online
- Read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
- The closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
- Once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
- If you have not heard from us within three weeks from the closing date your application has not been successful
- Priority consideration for applications may be given to at-risk NHS employees
- If you are successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
- We are a smoke-free Trust
SLaM is a Stonewall Diversity Champion, Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe.
Operations Manager - Trainee Placement employer: South London and Maudsley NHS Foundation Trust
Contact Detail:
South London and Maudsley NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Trainee Placement
✨Tip Number 1
Familiarise yourself with the South London and Maudsley NHS Foundation Trust's values and mission. Understanding their commitment to high-quality mental health care will help you align your responses during interviews and discussions, showcasing your genuine interest in their work.
✨Tip Number 2
Network with current or former employees of SLaM, especially those who have experience in operational management. They can provide valuable insights into the organisational culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Stay updated on current trends and best practices in mental health care and operational management. Being knowledgeable about recent developments in the field can help you engage in meaningful conversations during interviews and demonstrate your commitment to continuous learning.
✨Tip Number 4
Prepare specific examples from your previous experiences that highlight your skills in project management, stakeholder engagement, and operational improvement. Tailoring your examples to reflect the responsibilities outlined in the job description will make you a more compelling candidate.
We think you need these skills to ace Operations Manager - Trainee Placement
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Operations Manager - Trainee Placement. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong Statement in Support: Your Statement in Support should directly address the essential criteria listed in the person specification. Use specific examples from your experience to demonstrate your qualifications and how they relate to the role.
Highlight Relevant Experience: If you have experience working within an NHS Trust or in mental health, make sure to emphasise this in your CV and application. Discuss any initiatives you've been involved in that showcase your operational management skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at South London and Maudsley NHS Foundation Trust
✨Understand the Trust's Values
Before your interview, make sure you are familiar with the core values of South London and Maudsley NHS Foundation Trust. They pride themselves on being caring, kind, polite, prompt, honest, and committed to listening. Reflecting these values in your responses will show that you align with their mission.
✨Showcase Relevant Experience
Be prepared to discuss your experience from the Graduate Management Training Scheme and how it relates to operational management within a large NHS Trust. Highlight specific projects or initiatives you've worked on that demonstrate your ability to improve effectiveness and efficiency.
✨Engage with Stakeholders
Since the role involves stakeholder engagement, think of examples where you've successfully collaborated with various stakeholders. Be ready to discuss how you managed relationships and communicated effectively with both internal and external partners.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle operational challenges. Practice articulating your thought process and decision-making strategies in response to hypothetical situations related to mental health care delivery.
