Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operational clinical services and ensure high-quality patient care.
- Company: Join a supportive team at SLaM, dedicated to mental health and community wellbeing.
- Benefits: Enjoy flexible working, generous pay, career development, and NHS discounts.
- Why this job: Make a real impact on patient care while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in operational management and exceptional communication skills are essential.
- Other info: This is a maternity cover role with potential for varied responsibilities.
The predicted salary is between 43200 - 72000 £ per year.
This role is for a maternity cover for the Deputy Chief Operating Officer working directly to the COO, providing senior operational and strategic leadership. Note that specific service lines and geographies named in this JD are subject to potential change in response to the needs of the COO office throughout the duration of the maternity cover period.
The role will lead and be accountable for the delivery of operational clinical services in geographical areas. The role is expected to be the lead and be accountable from the COO office for the delivery of operational clinical services currently defined as Croydon & BDP, Lewisham & Addictions & CAMHS directorates – whilst also taking a trust-wide leadership role for Learning Disabilities & Autism, Complex Care & Rehab services, Emergency Preparedness, Resilience & Response (EPRR), Data Quality, National and Specialist service sustainability, and Health & Safety Fire & Legal.
The role will lead in driving key opportunities across the trust to support integrated working across services as well as across mental health and specialist services, to ensure they deliver key improvements for our patients and carers. It will ensure the effective implementation of pathways, supporting system and place – from PCNs, Integrated Care Partnerships/Place Partnerships, to Provider Collaboratives.
- Management and Leadership: Deliver the requirements of the role across as lead from COO office for the delivery of operational clinical services currently defined as Croydon & BDP directorate, Lewisham & Addictions directorate & CAMHS directorates.
- Operational Management: To manage the operational performance of services, ensuring high quality, compassionate, patient-centred care.
- Communication: Communicates at the highest level within the Trust and across other external organisations and agencies, with respect to highly sensitive and contentious information, including long-term strategy, resources and finance, hospital closures, redeployment of staff, service-related information, changes in models of service delivery and governance. This requires exceptional interpersonal and communication skills to navigate sensitive discussions with staff and external partners in challenging environments.
- Workforce: To manage and supervise direct management reports as identified for several services.
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work-life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It’s important to us that you feel valued and appreciated, therefore we offer a comprehensive benefits package.
Some of Our Amazing Benefits Are Highlighted Here:
- Generous pay, pensions, and annual leave.
- Work-life balance and flexible working options.
- Career development opportunities, including mentoring, coaching, positive people management, collective leadership, and talent programmes.
- Car lease options with competitive deals.
- Keyworker housing on selected sites.
- NHS discounts up to 10% at various retail brands via the Health Service Discounts website.
Other Benefits Include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loans
- Staff restaurants
For further details or informal visits, contact: Name: Jo Hickey Job title: Business Manager to Chief Operating Officer Email: Telephone: 07712 390434
Deputy Chief Operating Officer employer: South London and Maudsley NHS Foundation Trust
Contact Detail:
South London and Maudsley NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Chief Operating Officer
✨Tip Number 1
Familiarise yourself with the specific operational clinical services mentioned in the job description, such as Croydon & BDP and Lewisham & Addictions. Understanding the unique challenges and opportunities within these areas will help you demonstrate your strategic insight during discussions.
✨Tip Number 2
Network with current or former employees of the trust to gain insights into the organisational culture and operational dynamics. This can provide you with valuable context that you can reference in conversations with the COO or during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing sensitive communications and navigating challenging discussions. Given the nature of the role, showcasing your interpersonal skills and ability to handle contentious information will be crucial.
✨Tip Number 4
Highlight any previous experience you have in leading integrated working across services, especially in mental health or specialist services. Be ready to share specific examples of how you've driven improvements in patient care and operational efficiency.
We think you need these skills to ace Deputy Chief Operating Officer
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Deputy Chief Operating Officer position. Make sure you understand the key responsibilities and requirements, especially regarding operational management and communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience in operational leadership, clinical services, and strategic management. Use specific examples that demonstrate your ability to manage sensitive discussions and lead teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses how your skills and experiences align with the needs of the COO office. Emphasise your commitment to patient-centred care and your ability to drive improvements across services.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at South London and Maudsley NHS Foundation Trust
✨Understand the Role Thoroughly
Make sure you have a deep understanding of the Deputy Chief Operating Officer role and its responsibilities. Familiarise yourself with the specific service lines mentioned in the job description, such as Croydon & BDP and Lewisham & Addictions, as well as the broader trust-wide leadership areas.
✨Showcase Your Leadership Skills
Prepare to discuss your previous leadership experiences, particularly in operational management and strategic planning. Highlight examples where you've successfully led teams or projects, especially in healthcare settings, to demonstrate your capability to manage high-quality, patient-centred care.
✨Communicate Effectively
Given the need for exceptional communication skills, practice articulating complex ideas clearly and concisely. Be ready to discuss how you would handle sensitive discussions with staff and external partners, showcasing your interpersonal skills and ability to navigate challenging environments.
✨Emphasise Your Commitment to Wellbeing
Since the organisation values work-life balance and staff wellbeing, be prepared to discuss how you prioritise these aspects in your leadership style. Share any initiatives you've implemented in the past that support employee wellbeing and engagement.
