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- Tasks: Manage operative diaries and resolve customer enquiries about repairs.
- Company: Join a professional and innovative organisation dedicated to excellent service.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Why this job: Be part of a motivated team that values diversity and creativity.
- Qualifications: Good education in Maths and English, plus experience in scheduling and customer service.
- Other info: Guaranteed interviews for ethnic minority and disabled applicants meeting criteria.
The predicted salary is between 22000 - 29000 £ per year.
Repairs Scheduler in Liverpool employer: South Liverpool Homes
Contact Detail:
South Liverpool Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Scheduler in Liverpool
✨Tip Number 1
Familiarise yourself with the specific challenges and requirements of the Repairs Scheduler role. Research common issues faced in scheduling repairs within social housing to demonstrate your understanding during the interview.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare examples of how you've successfully managed complex customer enquiries in the past. Being able to share specific instances will showcase your problem-solving skills and customer service expertise.
✨Tip Number 4
Demonstrate your commitment to diversity and inclusion during the interview. Share your thoughts on how diverse perspectives can enhance team performance and customer satisfaction, aligning with the company's values.
We think you need these skills to ace Repairs Scheduler in Liverpool
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Repairs Scheduler position. Tailor your application to highlight relevant experience in scheduling, customer service, and knowledge of repairs and maintenance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in a Contact Centre environment and any previous roles that involved scheduling or managing diaries. Use specific examples to demonstrate your skills in handling complex customer enquiries.
Showcase Your Skills: Make sure to showcase your communication and customer service skills in your application. Provide examples of how you've successfully resolved customer issues in the past, as this is crucial for the role.
Diversity Statement: If applicable, consider including a brief statement about your background or experiences that contribute to diversity. This aligns with the company's commitment to fostering an inclusive workplace and may strengthen your application.
How to prepare for a job interview at South Liverpool Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing, repairs, and maintenance. Being able to discuss these topics confidently will show that you're well-prepared and understand the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled complex customer enquiries in the past. Highlight your communication skills and ability to resolve issues efficiently, as this is crucial for the Repairs Scheduler position.
✨Demonstrate Your Scheduling Experience
Be ready to talk about your experience in scheduling and allocating repair work. Discuss any tools or systems you've used to maximise efficiency, as this will be key to your success in the role.
✨Emphasise Your Team Spirit
Since the company values a motivated and passionate team, share examples of how you've contributed to a positive team environment in previous roles. This will help you align with their organisational culture.
