South Liverpool Homes in Liverpool seeks a Customer Services Officer to resolve housing-related queries via phone and digital channels. You will join a team to deliver a consistent, high-quality right-first-time service and ensure customers are treated fairly and listened to.
You will have GCSE Maths and English (or equivalent) and experience interacting with customers across methods, with strong workload management and record-keeping skills. The organisation values inclusion and customer focus.
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Housing Customer Services Advisor in Liverpool employer: South Liverpool Homes
South Liverpool Homes is an excellent employer that prioritises community impact and employee development. With a supportive work culture that values accuracy and customer service, employees benefit from opportunities for growth and professional advancement in a collaborative environment. Located in the heart of South Liverpool, the company offers a unique chance to contribute to meaningful projects while enjoying a balanced work-life dynamic.
