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- Tasks: Manage complex anti-social behaviour cases and support victims in your community.
- Company: Join a caring social landlord dedicated to strong communities and bright futures.
- Benefits: Enjoy a competitive salary, car allowance, flexible working, and excellent benefits.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Make a real difference in your community while developing your professional skills.
- Qualifications: Experience in housing or community safety, with strong communication and conflict management skills.
The predicted salary is between 37883 - 37883 £ per year.
Anti-Social Behaviour (ASB) Officer
Speke, Liverpool / Hybrid working a mixture of home and office working £37,883 per annum, plus an £846 annual car allowance and excellent benefits Permanent, Full Time (35 hours per week). We are also Happy to Talk Flexible Working.
Our vision is Great homes. Strong communities. Bright futures. This vision supports our mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities where we work, we work to tackle societal issues and help close the gap on the multiple inequalities that our communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.
What will your role be?
As an ASB Officer, you will be responsible for managing complex cases of anti-social behaviour and tenancy breaches, from initial investigation through to legal and non-legal resolution. You will work closely with victims, perpetrators and witnesses to gather evidence, complete risk assessments and provide a supportive, victim-led service that minimises harm and further escalation. You will build robust evidential cases, prepare court documentation, attend court as a professional witness and use a range of legal remedies to achieve effective outcomes for customers and the organisation. Working in partnership with local agencies and stakeholders, you will contribute to multi-agency approaches that prevent ASB, improve communities and strengthen community cohesion.
Who are we looking for?
We are looking for an experienced housing or community safety professional with strong knowledge of anti-social behaviour, tenancy enforcement and safeguarding. You will have experience managing complex cases and applying appropriate legal and non-legal interventions, with an understanding of how enforcement action may be used where necessary. The role requires excellent communication, conflict management and record-keeping skills, alongside the ability to work objectively and to performance targets. A housing qualification (or willingness to work towards one), GCSEs including English and Maths and a full UK driving licence with access to transport are essential.
Why join us?
You’ll love being part of a caring, inclusive, professional and innovative work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation that will support and inspire you to do your very best.
How to apply
Please review the recruitment pack below and complete our online application process. All applicants must apply with a CV and a supporting statement in order to be considered for this vacancy; if either document is not included then your application will not be progressed. Your supporting statement can be completed as part of the online application form and should be a minimum of 200 words.
Encouraging diversity
We are always working to increase diversity and seek people who can bring diverse thinking, who care about our purpose, and fully support our values and commitment to our customers. We therefore welcome applications from all diverse backgrounds, cultures, perspectives, and experiences to support innovation, creativity, and to help us build balanced teams from all walks of life. We understand applicants from ethnic minority backgrounds and/or with a disability may have experienced additional barriers when applying for a new role and so we offer applicants from ethnic minority groups or disabled applicants a guaranteed interview if they wish to apply under the relevant scheme and meet all the essential criteria outlined in the person specification. If you wish to apply under either of these schemes, then please ensure you select 'YES' to the relevant question on our online application form.
Further information
For further information about this exciting opportunity please download the recruitment pack at the bottom of this page.
Locations
Anti Social Behaviour Officer in Cheshire, Warrington employer: South Liverpool Homes
Contact Detail:
South Liverpool Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti Social Behaviour Officer in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and community safety sectors. Attend local events or online webinars to meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by practising common questions related to anti-social behaviour and tenancy enforcement. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! When you get the chance to speak with potential employers, highlight your experience managing complex cases and your understanding of legal interventions. Make sure they see how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Anti Social Behaviour Officer in Cheshire, Warrington
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in an ASB Officer. Make sure you understand the role and how your experience fits in!
Craft Your Supporting Statement: Your supporting statement is your chance to shine! Use it to highlight your relevant experience and skills. Remember, we want to see how you can contribute to our mission of creating strong communities.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor yours to match the requirements of the ASB Officer role. Highlight your experience in managing complex cases and any relevant qualifications you have.
Apply Through Our Website: Make sure you apply through our website! It’s the easiest way for us to receive your application. Plus, don’t forget to include both your CV and supporting statement – we can’t progress your application without them!
How to prepare for a job interview at South Liverpool Homes
✨Know Your ASB Stuff
Make sure you brush up on your knowledge of anti-social behaviour laws and tenancy enforcement. Familiarise yourself with the types of cases you might encounter and the legal remedies available. This will show that you're not just interested in the role, but that you understand the complexities involved.
✨Showcase Your Communication Skills
As an ASB Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed conflict or communicated sensitive information in the past. This will demonstrate your ability to handle challenging situations with empathy and professionalism.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios related to anti-social behaviour. Think through potential case studies and how you would approach them. This will help you articulate your thought process and decision-making skills during the interview.
✨Highlight Your Teamwork Experience
Collaboration is key in this role, so be ready to discuss your experience working with local agencies and community stakeholders. Share examples of successful partnerships you've built and how they contributed to resolving issues. This will show that you can work well within a team to achieve common goals.