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- Tasks: Join our team as a Minute Taker, coordinating and recording important meetings.
- Company: Be part of South Lanarkshire Health and Social Care, making a difference in public service delivery.
- Benefits: Enjoy a competitive hourly rate and flexible working hours with both permanent and temporary positions available.
- Why this job: This role offers a chance to enhance your skills while contributing to vital community services.
- Qualifications: Strong communication skills and some minute-taking experience are preferred; a test will be required.
- Other info: We value diversity and encourage applications from all backgrounds, including veterans and disabled individuals.
Rate: £14.93 – £15.14 per hour
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
We have an opportunity to join the South Lanarkshire Health and Social Care Performance and Support Service Team. We are offering the following posts:
- Hamilton Local Office, Brandongate, Hamilton, 17.5 Hours permanent
- Hamilton Local Office, Brandongate, Hamilton, 35 Hours temporary
- East Kilbride Local Office, Civic Centre, East Kilbride, 35 Hours permanent
- Hamilton Local Office, Brandon Gate, Leechlee Road, Hamilton, 17.5 hours temporary
Working hours for 35-hour posts are Monday – Thursday 08:45 – 16:45 and Friday 08:45 – 16:15. The hours for the 17.5-hour posts are to be confirmed.
This role offers a rewarding opportunity to contribute positively to South Lanarkshire Health and Social Care Partnerships\’ public service delivery.
You will be part of a well-established minute-taking service. As an Administrative Assistant, you will liaise with colleagues and external agencies to arrange, coordinate, complete, and distribute minutes of meetings, including Child Protection, Adult Support, and Protection meetings. Most meetings are via Microsoft Teams, and you will record the meetings using approved templates, including the care plan for the service user. You will also update electronic systems, including the South Lanarkshire Health and Social Care Partnership\’s Child Protection Register.
We welcome applications from individuals who are exceptional and driven, with excellent keyboard, oral, and written communication skills. Previous experience in minute-taking is desirable.
All initial applicants will be required to undertake a minute-taking test prior to interview.
When completing your application, please answer the following questions:
- Provide examples of your work or activities demonstrating your ability to undertake the duties of this post, including any relevant personal qualities, achievements, or voluntary work.
- Describe how you would manage client expectations while delivering excellent customer service.
- Explain how you would handle competing demands to meet statutory timescales and deadlines, providing an example if possible.
- Give an example of an important decision you made, how you made it, and its impact on others.
Hours available: 35 or 17.5 hours
Vacancies: Temporary and Permanent
Please apply online. All correspondence will be via email.
Legislative Information
This post is exempt under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Preferred candidates will need to complete a Level 1 Disclosure check before a formal offer is made. Candidates should disclose any employment gaps and provide a foreign police check if applicable for periods abroad.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all community members. We guarantee to interview all disabled applicants meeting minimum competency requirements. We support members of the armed forces, veterans, and their families, as outlined in the Armed Forces Community Covenant. Veterans meeting minimum requirements will be guaranteed an interview.
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SWRK G2 1744 - Minute Taker (Administration) employer: South Lanarkshire
Contact Detail:
South Lanarkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SWRK G2 1744 - Minute Taker (Administration)
✨Tip Number 1
Familiarise yourself with the specific minute-taking templates used by South Lanarkshire Health and Social Care. Understanding these formats will help you demonstrate your readiness for the role during the interview.
✨Tip Number 2
Brush up on your Microsoft Teams skills, as most meetings will be conducted online. Being comfortable with this platform will not only help you during the minute-taking test but also show your adaptability to the team's working style.
✨Tip Number 3
Prepare examples of how you've managed competing demands in previous roles. This will be crucial when answering questions about handling client expectations and meeting deadlines during the interview.
✨Tip Number 4
Research the South Lanarkshire Health and Social Care Partnership's values and recent initiatives. Showing that you align with their mission and understand their work will make a positive impression on the interview panel.
We think you need these skills to ace SWRK G2 1744 - Minute Taker (Administration)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences that align with the role of Minute Taker. Focus on your minute-taking experience, communication skills, and ability to manage competing demands.
Answer the Questions Thoughtfully: When responding to the specific questions in the application, provide clear examples from your past work or activities. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
Highlight Relevant Skills: Emphasise your keyboard proficiency, oral and written communication skills, and any experience with Microsoft Teams or similar platforms. Mention any previous roles where you successfully managed client expectations and delivered excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a role involving minute-taking.
How to prepare for a job interview at South Lanarkshire
✨Prepare for the Minute-Taking Test
Since all initial applicants will need to undertake a minute-taking test, it's crucial to practice your minute-taking skills. Familiarise yourself with common meeting formats and templates, and try recording mock meetings to improve your speed and accuracy.
✨Showcase Your Communication Skills
This role requires excellent oral and written communication skills. Be ready to provide examples of how you've effectively communicated in previous roles, especially in situations involving coordination with colleagues or external agencies.
✨Demonstrate Your Ability to Manage Competing Demands
The job involves handling multiple tasks and meeting statutory deadlines. Prepare a specific example from your past experience where you successfully managed competing demands, highlighting your organisational skills and ability to prioritise effectively.
✨Highlight Your Customer Service Experience
As you'll be liaising with various stakeholders, it's important to demonstrate your commitment to excellent customer service. Think of instances where you've gone above and beyond to meet client expectations and be ready to discuss these during the interview.
