At a Glance
- Tasks: Join our admin team to support social care with clerical tasks and minute taking.
- Company: Be part of South Lanarkshire Council, dedicated to excellent public service delivery.
- Benefits: Enjoy a permanent role with opportunities for career development and flexible working hours.
- Other info: This role requires a PVG check and offers a salary between £13,011 - £13,167.
- Why this job: Make a positive impact in the community while developing your skills in a supportive environment.
- Qualifications: We seek enthusiastic candidates with strong IT, organisational, and communication skills, plus minute taking experience.
The predicted salary is between 11000 - 13000 £ per year.
INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE
We have an existing opportunity to Join our South Lanarkshire Health and Social Care Performance and Support Service Team based in East Kilbride Local Office, East Kilbride. This post is a permanent full time post working Monday – Thursday 08:45 – 16:45 and Friday 08:45 – 16:15.
This is a rewarding role which gives you opportunity to positively contribute towards South Lanarkshire Heath and Social Care Partnerships public service delivery.
If you are keen for career development and want to progress within our service, join an admin team where we encourage forward thinking and new ideas, and where there are development opportunities which could lead to promotion.
You would be part of a successful, well established administration service working in a fast-phased environment and as a Grade 1 Level 4 Clerical Assistant, you would liaise with internal colleagues and external agencies to arrange and provide a range of specialist and general clerical tasks including a specialist minute taking service to support the Family Placement Team. You will undertake a wide variety of admin duties including data inputting to our Social Work Case Management system, providing a word processing service, minute taking, arranging meetings using the outlook facility, maintaining spreadsheets, answering and fielding phone calls and other general admin tasks to support operational colleagues.
We welcome applications from people who are enthusiastic and motivated and have excellent IT skills, organisational skills, communication skills and experience in minute taking.
All applicants who meet the initial criteria will be required to undertake a minute taking test, prior to attending for interview.
Hours: 17.5 hours
Vacancy: Permanent
Salary: £13,011 - £13,167
View the Clerical\"> Assistant job profile
When completing the application question for this post, please answer the following questions:
- Please study the Job Profile and provide examples of your work, or other activities with demonstrate your ability or aptitude to undertake duties of the post, please include any other information that you feel is relevant to your application e.g. personal qualities, achievements at work, non-work related or voluntary work experience.
South Lanarkshire Council is committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service.
Give an example of how you maintain a flexible approach to work in relation to changing deadlines and priorities.
Give an example of a time where you have had to make an important decision, what was it, how did you make it and did this have an impact on others?
Please Apply online - All correspondence will be via your email address.
Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
Legislative Information
This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.
This post is considered a Regulated Role working with Children and/or adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children and/or adults.
Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.
Please refer to for further information about the disclosure process and best practice.
Foreign Police Check
Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.
South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
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SWRK G1 1955 - Clerical Assistant (Family Connections) - 1955-406931388 employer: South Lanarkshire
South Lanarkshire Council is an excellent employer, offering a supportive work culture that values innovation and professional growth. As a Clerical Assistant in East Kilbride, you will be part of a dedicated team focused on enhancing public service delivery, with opportunities for career advancement and skill development in a dynamic environment. The council is committed to equal opportunities and provides a flexible working schedule, making it an ideal place for motivated individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land SWRK G1 1955 - Clerical Assistant (Family Connections) - 1955-406931388
✨Tip Number 1
Familiarise yourself with the specific clerical tasks mentioned in the job description, such as minute taking and data inputting. Practising these skills beforehand can give you a confidence boost during the interview process.
✨Tip Number 2
Prepare examples from your past experiences that showcase your organisational and communication skills. Think of situations where you successfully managed client expectations or adapted to changing priorities, as these are key aspects of the role.
✨Tip Number 3
Since the role involves liaising with both internal colleagues and external agencies, consider reaching out to current or former employees in similar positions. They can provide insights into the team dynamics and expectations, which can be invaluable during your interview.
✨Tip Number 4
Be ready for the minute-taking test by practising summarising meetings or discussions. This will not only help you perform well in the test but also demonstrate your readiness for the role when discussing it in your interview.
We think you need these skills to ace SWRK G1 1955 - Clerical Assistant (Family Connections) - 1955-406931388
Some tips for your application 🫡
Understand the Job Profile:Thoroughly read the job profile for the Clerical Assistant position. Make sure you understand the key responsibilities and required skills, such as minute taking, IT proficiency, and communication skills.
Provide Relevant Examples:When answering application questions, provide specific examples from your work or voluntary experiences that demonstrate your ability to perform the duties outlined in the job description. Highlight your achievements and personal qualities that make you a suitable candidate.
Demonstrate Customer Service Skills:In your application, describe how you would manage client expectations while delivering excellent customer service. Use real-life examples to illustrate your approach and effectiveness in this area.
Show Flexibility and Decision-Making:Be prepared to discuss how you maintain a flexible approach to changing deadlines and priorities. Provide an example of a significant decision you made, detailing the process and its impact on others, to showcase your problem-solving skills.
How to prepare for a job interview at South Lanarkshire
✨Showcase Your IT Skills
Since the role requires excellent IT skills, be prepared to discuss your experience with various software and tools. Highlight any specific programmes you've used for data inputting or word processing, and consider bringing examples of your work if possible.
✨Prepare for the Minute Taking Test
As a minute taking test is part of the interview process, practice taking minutes from meetings or discussions. Focus on capturing key points, decisions made, and action items clearly and concisely.
✨Demonstrate Your Organisational Skills
Be ready to provide examples of how you've managed multiple tasks or deadlines in the past. Discuss any systems or methods you use to stay organised, especially in a fast-paced environment.
✨Emphasise Customer Service Experience
Since the role involves delivering excellent customer service, prepare to share specific instances where you've successfully managed client expectations. Think about how you handled difficult situations and maintained a positive outcome.
