SWRK 4642 - G2 Scheduling Supervisor - East Kilbride (605463) - 4642-460820358

ACTUAL CLOSING DATE: Applications must be received by 7 June 2026 at 11:55pm. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.

Location: East Kilbride

Hours: 29hrs per week, fixed term until 31 March 2027

Work Pattern: 7 days over 14 including every second weekend, a combination of early shift and back shift, in accordance with a roster (2 weeks early shift and 2 weeks back shift)

Salary / Hourly Rate: £33,068 - £34,036

We are looking for a highly motivated individual to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement to use IT, and you should have an interest and good understanding of IT programmes. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation.

You will be required to work in accordance with a roster which includes early shift, back shift, and weekends, and will be required to work a shift pattern. Additional increments for working unsocial hours will also apply. South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development.

If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you. It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment. This role will require flexible evening and weekend working.

The grade for this post is Grade 2 Level 4 - £20.66 to £21.25 per hour. However, as this is a shift working post you will receive an additional 1 or 2 increments (depending on your shift pattern) and this will be consolidated into your salary; therefore your salary will commence on either £21.25 or £21.87 per hour.

This post requires candidates to register with Scottish Social Service Council (SSSC) as a supervisor in Care at Home and gain full SSSC registration within 3 months of commencing the post.

Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents:

• Personal Statement and Motivation for Application: Please tell us about yourself and explain why you are applying for the role of Scheduling Supervisor. In your response, include examples and information that demonstrate your suitability for the role.
• IT Skills and Digital Literacy: Please describe the IT systems, software, and applications you use regularly. Include details of your level of proficiency, how you use these systems in your day to day work or personal life, and how they support effective service delivery.
• Managing a Dispersed Workforce: Please describe how you would effectively support, manage, and monitor the performance of a dispersed staff team who are agile working. Include how you would maintain communication, consistency, and quality of work.
• Supporting Staff: Describe how you would support a team member whose performance is below the expected standard. Outline the steps you would take, the support you would offer, and the reasons for your approach.
• Customer Service and Managing Expectations: South Lanarkshire Council is committed to delivering excellent customer service. Please describe how you would assess and manage client expectations, and ensure high quality customer service is maintained, even when challenges arise.
• Prioritisation and Managing Competing Demands: Please provide an example of a situation where you had to prioritise the needs of multiple individuals or tasks with competing requirements. Describe the different needs involved, how you supported each one, how you determined priorities and made decisions.

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement: The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including enrolment in award winning local government pension scheme, up to 33 days annual leave, public holiday entitlement (up to 10 days), occupational sick pay, family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave, employee discounts – including discounts at the cinema, and a range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support).