H&T 4498 - G2 Housing Officer (604368) - 4498-458821494
H&T 4498 - G2 Housing Officer (604368) - 4498-458821494

H&T 4498 - G2 Housing Officer (604368) - 4498-458821494

Full-Time 33468 - 34399 £ / year (est.) No home office possible
South Lanarkshire

At a Glance

  • Tasks: Provide housing options advice and support to prevent homelessness for individuals in prison.
  • Company: Join South Lanarkshire Council's dedicated Sustainable Housing team.
  • Benefits: Enjoy up to 33 days annual leave, flexible working, and a fantastic pension scheme.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.
  • Why this job: Make a real difference in people's lives while developing your career in housing services.
  • Qualifications: Experience in housing or criminal justice environments and strong communication skills required.

The predicted salary is between 33468 - 34399 £ per year.

ACTUAL CLOSING DATE: Applications must be received by 24 May 2026 at 11:55PM. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.

Location: Council Headquarters, Hamilton

Hours: 35 hours per week, fixed term until 31 March 2027

Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm

Salary: £33,468 - £34,399 per year

An excellent opportunity has arisen for an experienced individual to join the Sustainable Housing on Release for Everyone (SHORE) team within Central Homelessness Team. Do you have experience of working in a housing related environment? As a Housing Officer you will be responsible for delivering a wide range of housing services to our customers, you should therefore have experience of working within a housing related environment and have an understanding of current issues and legislation in relation to homelessness, allocations, estate management, rent recovery and dealing with anti-social behaviour.

Do you have experience of working in a prison or criminal justice environment? This post will be involved in providing face to face housing options advice to prisoners within HMP Barlinnie and HMP Addiewell, ensuring tenancy sustainment where possible or developing housing plans to prevent homelessness. The Housing Officer will require to undertake training within the prison establishments which includes personal protection training. The Housing Officer role in this situation is to provide housing options advice and assistance and plan for positive housing outcomes for the households they are working with.

Do you have experience of working with policies and procedures? You will be responsible for ensuring compliance with policy and procedures, there is considerable monitoring and auditing of casework of service delivery. Furthermore, the Housing Officer has responsibility to take and process any complaints received according to procedure and standards.

Do you have excellent IT skills and are you organised and able to prioritise your workload? The post requires excellent IT skills along with the ability to organise and prioritise your workload in an effective way. The ability to be flexible and to be able to respond and adapt to changing priorities is required in delivering a quality service.

Are you a good communicator? This is a developing role and will require an individual with excellent communication skills and ability to network with key partners. There may be a number of prison establishments that you will be required to engage with both in person and by telephone. It is therefore important for this role that you possess excellent communication skills and have the ability to liaise effectively with a variety of service users, other public bodies and third sector agencies.

Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement: The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

  • Enrolment in award winning local government pension scheme
  • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
  • Up to 33 days annual leave
  • Public holiday entitlement (up to 10 days)
  • Occupational sick pay
  • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
  • Employee Discounts – including discounts at the cinema.
  • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

H&T 4498 - G2 Housing Officer (604368) - 4498-458821494 employer: South Lanarkshire

South Lanarkshire Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a commitment to diversity and inclusion, the council provides extensive benefits such as generous annual leave, flexible working options, and access to an award-winning pension scheme, making it an ideal workplace for those seeking meaningful and rewarding employment in the housing sector.
South Lanarkshire

Contact Detail:

South Lanarkshire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land H&T 4498 - G2 Housing Officer (604368) - 4498-458821494

✨Tip Number 1

Get to know the company and its values! Before your interview, do a bit of research on South Lanarkshire Council. Understanding their mission and how they operate will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience in housing services and demonstrate your communication skills effectively.

✨Tip Number 3

Showcase your adaptability! Since the role requires flexibility, be ready to share examples of how you've successfully managed changing priorities in past jobs. This will highlight your ability to thrive in dynamic environments.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.

We think you need these skills to ace H&T 4498 - G2 Housing Officer (604368) - 4498-458821494

Experience in a housing related environment
Understanding of homelessness legislation
Knowledge of allocations and estate management
Rent recovery experience
Dealing with anti-social behaviour
Face to face housing options advice
Tenancy sustainment planning
Policy and procedure compliance
Monitoring and auditing casework
Complaint processing
Excellent IT skills
Organisational skills
Workload prioritisation
Flexibility and adaptability
Excellent communication skills
Networking with key partners

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read through the entire job description. It’s packed with important details about what we’re looking for in a Housing Officer, and understanding these will help you tailor your application to stand out.

No CVs, Please!: Remember, we don’t want to see any CVs! Instead, focus on filling out the application form thoroughly. Highlight your relevant experience and skills that match the role, especially your knowledge of housing services and legislation.

Supporting Documents Matter: If you have additional information that supports your application, don’t hesitate to upload it under supporting documents. This is your chance to showcase anything extra that makes you a great fit for the role!

Apply Through Our Website: Make sure to apply online via our website. It’s the easiest way for us to receive your application, and we’ll keep you updated through your email. Don’t miss out on this opportunity!

How to prepare for a job interview at South Lanarkshire

✨Know Your Housing Legislation

Make sure you brush up on current housing legislation and issues related to homelessness. Being able to discuss relevant laws and policies will show that you’re not just familiar with the role but also genuinely interested in making a difference.

✨Demonstrate Your Communication Skills

Since this role involves face-to-face interactions, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with diverse groups in the past, especially in challenging situations.

✨Showcase Your IT Proficiency

The job requires excellent IT skills, so be ready to discuss your experience with relevant software or systems. If you have any specific examples of how you've used technology to improve processes or service delivery, make sure to highlight those.

✨Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific situations, such as dealing with anti-social behaviour or supporting someone at risk of homelessness. Think through your approach and be ready to explain your reasoning and the steps you would take.

H&T 4498 - G2 Housing Officer (604368) - 4498-458821494
South Lanarkshire

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