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- Tasks: Support homeless households by delivering essential services and managing caseloads.
- Company: Join South Lanarkshire Council, dedicated to improving housing and homelessness support.
- Benefits: Enjoy flexible working, up to 33 days leave, and discounts on cinema tickets.
- Other info: Further training and qualifications will be provided to enhance your career.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Experience in housing support and excellent communication skills are essential.
The predicted salary is between 31096 - 31954 £ per year.
p strong INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE AND COMPLETE THEIR SKILLS AND QUALIFICATIONS EITHER VIA THE ME TAB ON FUSION PRIOR TO STARTING THE APPLICATION FORM OR BY CLICKING ON THE LINK AS PART OF THE APPLICATION PROCESS IN THE SECTION OF THE FORM TITLED REVIEW SKILLS AND QUALIFICATIONS . /strong /p
p strong Hours: /strong 35 hours per week /p
p strong Salary: /strong £31,096 – £31,954 per year /p
p strong Vacancy: /strong Permanent /p
p View the a href=\” https://www.southlanarkshire.gov.uk/downloads/file/17766/hat_-_support_ Officer /a job profile /p
p As a Support Officer you will be responsible for delivering a wide range of services to homeless households. /p
p You should have similar experience of working in a housing support service with clients in vulnerable or distressed situations and have an understanding of current issues and legislation in relation to the protection of children and vulnerable adults. /p
p You should be able to demonstrate practical knowledge of a variety of IT packages including Academy & Microsoft Office Suite. /p
p You should also demonstrate the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. /p
p You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies. /p
p The Council is committed to improving the skills and competence of our housing staff. /p
p As part of your duties you will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council for employees working in the housing support sector. /p
p strong When completing the application process please ensure that you cover the following areas: /strong /p
ul li Please provide evidence of your experience and achievements in the five specific behaviours framework. Efficient, Flexible, Leading, Working with Others and Performing\’. /li
li Please explain what experience you have of dealing with vulnerable people. /li
li Please explain your experience of working in a reactive role managing your own caseload. /li
/ul
p strong Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents. /strong /p
p strong Please apply online – /strong All correspondence will be via your email address. /p
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p As an employee of South Lanarkshire Council you would also receive a wide range of benefits including: /p
ul li Enrolment in award winning local government pension scheme /li
li Up to 33 days annual leave /li
li Public holiday entitlement (up to 10 days) /li
li Occupational sick pay /li
li Family friendly policies – flexible working and leave, maternity/paternity leave enhanced leave. /li
li Employee Discounts – including discounts at the cinema. /li
li Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) /li
/ul
p strong South Lanarkshire Council signs Housing Professionalism Commitment /strong /p
p South Lanarkshire Council have signed up to the Chartered Institute of Housing Scotland\’s, Housing Professional Commitment. /p
p This commitment underlines the importance that we have always placed on developing our housing and homelessness teams to ensure they have the skills and knowledge they need to enable them to effectively carry out their roles and to develop professionally. /p
img src=\” https://ars2.equest.com/?response_id=b493adf8f1becb83ef607a547f2a3661&v ; alt=\” \” width=\”1\” height=\”1\”/
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H&T 1838 - G2 Support Officer (Homelessness) - 1838-405827309 employer: South Lanarkshire
Contact Detail:
South Lanarkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&T 1838 - G2 Support Officer (Homelessness) - 1838-405827309
✨Tip Number 1
Familiarise yourself with the specific behaviours framework mentioned in the job description. Prepare examples from your past experiences that demonstrate how you've been efficient, flexible, and effective in leading and working with others.
✨Tip Number 2
Highlight your experience dealing with vulnerable individuals. Think about specific situations where you provided support or assistance, and be ready to discuss these during any interviews or discussions.
✨Tip Number 3
Showcase your ability to manage a caseload effectively. Be prepared to discuss how you prioritise tasks and adapt to changing circumstances, as this is crucial for the role of a Support Officer.
✨Tip Number 4
Research current issues and legislation related to homelessness and housing support. Being knowledgeable about these topics will not only help you in the application process but also demonstrate your commitment to the role.
We think you need these skills to ace H&T 1838 - G2 Support Officer (Homelessness) - 1838-405827309
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description and make note of the specific skills and experiences required. Focus on how your background aligns with the responsibilities of a Support Officer, especially in relation to working with vulnerable individuals.
Highlight Relevant Experience: In your application, provide clear examples of your experience in housing support services. Specifically address your achievements in the five behaviours framework: Efficient, Flexible, Leading, Working with Others, and Performing.
Demonstrate Your Skills: Showcase your IT skills, particularly with Microsoft Office Suite and any other relevant software. Mention any training or qualifications you have that relate to the housing support sector, as this will strengthen your application.
Follow Application Instructions: Make sure to complete the application form as instructed. Do not submit a CV, as it will be disregarded. Instead, focus on providing detailed responses to the questions about your experience with vulnerable people and managing your own caseload.
How to prepare for a job interview at South Lanarkshire
✨Showcase Your Experience with Vulnerable People
Be prepared to discuss your previous experience working with vulnerable individuals. Share specific examples that highlight your empathy, understanding, and ability to support those in distressing situations.
✨Demonstrate Your IT Skills
Since the role requires knowledge of various IT packages, make sure to mention your proficiency in Microsoft Office Suite and any other relevant software. You could even prepare a brief example of how you've used these tools effectively in past roles.
✨Highlight Your Organisational Skills
The job involves managing a caseload and adapting to changing priorities. Be ready to explain how you prioritise tasks and manage your time efficiently, perhaps by sharing a situation where you successfully handled multiple responsibilities.
✨Prepare for Behavioural Questions
Familiarise yourself with the five specific behaviours framework mentioned in the job description. Prepare examples from your past experiences that demonstrate efficiency, flexibility, leadership, teamwork, and performance to show you fit the criteria.