At a Glance
- Tasks: Assist in crematorium operations and provide support to bereaved families with compassion.
- Company: South Lanarkshire Council, committed to equality and community support.
- Benefits: Generous annual leave, pension scheme, employee discounts, and family-friendly policies.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a meaningful impact during sensitive times while working in a supportive team.
- Qualifications: Experience in customer care, strong communication skills, and a certificate in cremation operations.
The predicted salary is between 31908 - 32294 £ per year.
ACTUAL CLOSING DATE: Applications must be received by Wednesday 3 June 2026 at 11:55pm.
Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.
INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE.
Location: South Lanarkshire Crematorium, 31 Sydes Brae, Blantyre, G72 0TL
Hours: 37 hours per week
Work Pattern: Monday - Friday (during the hours of 8am - 5pm, pattern under review) with weekend and public holiday working required
Salary: £31,908 - £32,294 annual salary
Community and Enterprise Resources are seeking to appoint a Crematorium Assistant within South Lanarkshire Crematorium, Blantyre.
The successful applicant will be working within a small team and as such due to the extremely sensitive nature of working in a crematorium are expected to perform tasks in a dignified and professional manner.
Applicants should have excellent communication and customer care skills with the ability to work as part of a team or independently. You should be able to demonstrate a sound working knowledge of a crematorium and be comfortable and confident speaking in public. You must have the ability to work under pressure with a sensitive and compassionate manner. A certificate of proficiency in the practical and ethical operation of cremation equipment issued by either the FBCA or ICCM is an essential criteria along with attention to detail and good keyboard skills.
This role includes working within the grounds of the crematorium on an as needed basis to assist in maintaining the high standard of the grounds.
Applicants should be aware when applying for this role it requires to be working daily with the bereaved and it is a requirement to be mindful of the sensitivities and heightened emotions for those who are using/visiting our premises. This is a front-line role, and you may be approached by those affected in what is a most distressing time for them, as such you should bear this in mind when considering applying for this post.
The main duties and responsibilities will include:
- Service room operations (including guiding mourners, assisting funeral directors, manage music/webcast/slideshow requirements on services)
- Crematory operations (including all aspects of cremation process, daily maintenance and checks of cremators and ancillary equipment)
- Maintaining high standards of housekeeping of service room during working day
- Carrying out dispersal of ashes whether witnessed or unwitnessed
- Grounds maintenance work including grass cutting, planting, small construction work
The service provides services throughout the year in all types of weather. Service provision includes public holidays and weekends, it is therefore an essential criterion that the successful candidates are expected to be available to work during these times and conditions.
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.
As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.
As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.
As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
COMM ENT 4553 G1 - Crematorium Assistant (600304) - 4553-462063429 in High Blantyre employer: South Lanarkshire
South Lanarkshire Council is an exceptional employer, offering a supportive work environment for those in the sensitive role of Crematorium Assistant. With a commitment to employee well-being, you will benefit from generous annual leave, a robust pension scheme, and family-friendly policies, all while working in a compassionate team dedicated to serving the community during difficult times. The council also promotes diversity and inclusion, ensuring that all employees feel valued and supported in their professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land COMM ENT 4553 G1 - Crematorium Assistant (600304) - 4553-462063429 in High Blantyre
✨Tip Number 1
Get to know the crematorium inside out! Familiarise yourself with the layout, services offered, and the team you'll be working with. This will help you feel more confident during your interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with bereaved families, it's crucial to convey empathy and professionalism. Role-play potential scenarios with a friend to get comfortable with how to respond in sensitive situations.
✨Tip Number 3
Be ready to showcase your teamwork abilities! The job requires working closely with others, so think of examples from your past experiences where you've successfully collaborated with a team. This will highlight your ability to fit into their small team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, it shows you're following the process correctly, which is super important for this role.
We think you need these skills to ace COMM ENT 4553 G1 - Crematorium Assistant (600304) - 4553-462063429 in High Blantyre
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read the entire job description. It’s packed with important details about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit!
No CVs, Please!:Remember, we don’t want any CVs! Stick to the application form and provide all the necessary information there. If you have extra documents to support your application, upload them under supporting documents as instructed.
Show Your Compassionate Side:Since this role involves working closely with bereaved families, it’s crucial to highlight your communication skills and ability to handle sensitive situations. Share examples that demonstrate your empathy and professionalism in challenging circumstances.
Apply Through Our Website:Make sure to apply through our website! It’s the easiest way for us to receive your application and keep everything organised. Plus, you’ll get updates straight to your email, so you won’t miss a thing!
How to prepare for a job interview at South Lanarkshire
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Crematorium Assistant. Familiarise yourself with the tasks mentioned in the job description, such as service room operations and grounds maintenance. This will help you speak confidently about how your skills align with the role.
✨Show Compassion and Sensitivity
Given the sensitive nature of the work, it's crucial to demonstrate your ability to handle emotional situations with care. Prepare examples from your past experiences where you've shown empathy and professionalism, especially when dealing with bereaved individuals.
✨Highlight Communication Skills
Excellent communication is key for this role. Be ready to discuss how you've effectively communicated in previous jobs, particularly in high-pressure or emotionally charged environments. Practice articulating your thoughts clearly and concisely to make a strong impression.
✨Prepare for Practical Questions
Expect questions that assess your knowledge of cremation processes and equipment. Brush up on relevant terminology and procedures, and be prepared to discuss any certifications you hold. Showing that you're knowledgeable and confident in this area will set you apart from other candidates.