At a Glance
- Tasks: Provide housing options advice and support to prevent homelessness.
- Company: Join South Lanarkshire Council's dedicated Sustainable Housing team.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and a great pension scheme.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing or criminal justice environments is essential.
The predicted salary is between 33468 - 34399 £ per year.
ACTUAL CLOSING DATE: Applications must be received by 24 May 2026 at 11:55PM. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.
Location: Council Headquarters, Hamilton
Hours: 35 hours per week, fixed term until 31 March 2027
Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm
Salary: £33,468 - £34,399 per year
An excellent opportunity has arisen for an experienced individual to join the Sustainable Housing on Release for Everyone (SHORE) team within Central Homelessness Team.
Do you have experience of working in a housing related environment? As a Housing Officer you will be responsible for delivering a wide range of housing services to our customers, you should therefore have experience of working within a housing related environment and have an understanding of current issues and legislation in relation to homelessness, allocations, estate management, rent recovery and dealing with anti-social behaviour.
Do you have experience of working in a prison or criminal justice environment? This post will be involved in providing face to face housing options advice to prisoners within HMP Barlinnie and HMP Addiewell, ensuring tenancy sustainment where possible or developing housing plans to prevent homelessness. The Housing Officer will require to undertake training within the prison establishments which includes personal protection training. The Housing Officer role in this situation is to provide housing options advice and assistance and plan for positive housing outcomes for the households they are working with.
Do you have experience of working with policies and procedures? You will be responsible for ensuring compliance with policy and procedures, there is considerable monitoring and auditing of casework of service delivery. Furthermore, the Housing Officer has responsibility to take and process any complaints received according to procedure and standards.
Do you have excellent IT skills and are you organised and able to prioritise your workload? The post requires excellent IT skills along with the ability to organise and prioritise your workload in an effective way. The ability to be flexible and to be able to respond and adapt to changing priorities is required in delivering a quality service.
Are you a good communicator? This is a developing role and will require an individual with excellent communication skills and ability to network with key partners. There may be a number of prison establishments that you will be required to engage with both in person and by telephone. It is therefore important for this role that you possess excellent communication skills and have the ability to liaise effectively with a variety of service users, other public bodies and third sector agencies.
If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.
Please Apply online - All correspondence will be via your email address.
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.
Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
Equal Opportunities and Inclusion statement: The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.
As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
H&T 4498 - G2 Housing Officer (604368) - 4498-458821494 in Hamilton employer: South Lanarkshire
Contact Detail:
South Lanarkshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&T 4498 - G2 Housing Officer (604368) - 4498-458821494 in Hamilton
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on South Lanarkshire Council. Understanding their mission and how they operate will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help you get comfortable with common questions and refine your answers, especially around your experience in housing and dealing with complex situations.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and confidently. Remember, this role requires excellent communication, so demonstrate that you can engage effectively with different stakeholders.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace H&T 4498 - G2 Housing Officer (604368) - 4498-458821494 in Hamilton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the full job advert. It’s packed with important info about what we’re looking for and how to tailor your application to stand out.
No CVs, Please!: Remember, we don’t want CVs! Instead, focus on filling out the application form thoroughly and providing any additional info in the supporting documents section. This is your chance to shine!
Show Off Your Relevant Experience: When detailing your experience, highlight any work related to housing, homelessness, or criminal justice. We want to see how your background aligns with the role of a Housing Officer.
Apply Through Our Website: Make sure to apply online through our website. It’s the easiest way for us to keep track of your application, and all correspondence will be sent to your email, so keep an eye on it!
How to prepare for a job interview at South Lanarkshire
✨Know Your Stuff
Make sure you brush up on current housing legislation and issues related to homelessness. Familiarise yourself with the specific challenges faced by individuals in prison and how housing options can help them. This knowledge will show that you're serious about the role and understand the context.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with a variety of stakeholders. Prepare examples of how you've successfully communicated complex information in the past, especially in challenging situations. This will demonstrate your ability to connect with service users and partners.
✨Demonstrate Your Organisational Skills
The role requires excellent IT skills and the ability to prioritise your workload. Bring examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will highlight your suitability for the position.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to housing issues, such as dealing with anti-social behaviour or managing complaints. Think through potential responses ahead of time, focusing on your problem-solving skills and how you would ensure compliance with policies and procedures.