H&T 3794 - G2 Housing Officer (604420) - 3794-443106778 in Hamilton

Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via the “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”.

ACTUAL CLOSING DATE: Applications must be received by 23 February 2026 at 11:55PM.

Location: Brandon Gate, Hamilton

Hours: 35 hours per week, Fixed term until December 2026

Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4:15pm

Salary: £32,337 - £33,231 per year

An exciting opportunity has arisen for an experienced individual to join the Hamilton Housing Team within Housing Services. As a Housing Officer, you will be responsible for delivering a wide range of housing services to our customers; therefore, you should have similar experience of working within a housing-related environment and have an understanding of current issues and legislation in relation to homelessness, allocations, estate management, rent recovery, and dealing with anti-social behaviour.

Excellent IT skills are required as well as the ability to organise and prioritise workload effectively and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.

Please answer the following questions as part of your application submission; your answers should be uploaded under supporting documents:

• Please provide evidence of your experience and achievements in the five specific behaviours framework: Efficient, Flexible, Leading, Working with Others, and Performing.
• Please explain your experience of working in a reactive role managing your own caseload.
• Please explain what experience you have of dealing with vulnerable people.
• Please describe how you would ascertain and manage client expectations while still delivering excellent customer service.

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.

Please Apply online - All correspondence will be via your email address.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Preferred candidates will be required to complete a Level 1 disclosure check prior to a formal offer of employment being made.

Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales, and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department, or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans, and their families which is set out in the Armed Forces Community Covenant. Veterans & Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award-winning local government pension scheme.
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave.
• Public holiday entitlement (up to 10 days).
• Occupational sick pay.
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support).

PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded.