At a Glance
- Tasks: Join us to register births, deaths, and marriages while processing various licensing applications.
- Company: South Lanarkshire Council, a diverse and inclusive employer.
- Benefits: Competitive salary, flexible working hours, and commitment to professional development.
- Other info: Weekend work on a rota basis and opportunities for career growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a commitment to customer service.
Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via "Me" tab/tile on Fusion or by clicking on the application link in the section of the application form titled "REVIEW SKILLS AND QUALIFICATIONS".
ACTUAL CLOSING DATE: Applications must be received by 16 March at 11:59PM.
Location: Council Headquarters, Hamilton
Hours: 35 hours per week (5/7 this involves Saturday working on a rota basis; there could also be occasional Sunday working)
Work Pattern: Please note there will be an element of weekend working on a rota basis.
Salary: £24, - £27, per year.
South Lanarkshire Council's Licensing and Registration Section, which holds the Customer Service Excellence Awards, seeks to recruit a Licensing and Registration assistant to undertake clerical and administrative duties associated with the Service.
Can you rise to the challenge of working within a demanding, fast-paced environment? The role is varied; you will register births, deaths and marriages and conduct civil ceremonies. Therefore, you must be able to display a customer-focused approach that matches service delivery.
You will also be responsible for processing licensing applications across a variety of services, including taxis, gaming and liquor licenses. Your communication style will need to vary depending on the aspect of the role that you are delivering; therefore, you will need to demonstrate practical examples of how your communication style varies according to the type of customer that you are dealing with.
We require candidates to display a commitment to learning and enhancing their understanding and commitment to the role. The ability to work to tight deadlines, together with problem solving, team working and first-class communication skills are essential. You will enjoy working in a diverse environment and have a flexible attitude to change. It is essential that you are flexible as the role will involve weekend working on a rota basis. Candidates may have to cover various locations across South Lanarkshire.
An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant.
f&c 3964 in Hamilton employer: South Lanarkshire
South Lanarkshire Council is an excellent employer, offering a supportive and inclusive work environment that values diversity and promotes equal opportunities. With a commitment to employee growth, you will have access to training and development resources while working in a dynamic role that involves engaging with the community through vital services such as licensing and registration. Located in Hamilton, the council provides a stable work-life balance with a structured rota system, ensuring that employees can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land f&c 3964 in Hamilton
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like South Lanarkshire, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like South Lanarkshire and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace f&c 3964 in Hamilton
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for South Lanarkshire and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at South Lanarkshire
✨Get to Know Public Sector Values
Before your interview with South Lanarkshire, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for South Lanarkshire.
