F&C 3627 - G1 IT Support Services Assistant (607529) - 3627-440175929

Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via the “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”.

ACTUAL CLOSING DATE: Applications must be received by Thursday 5 February 2026 at 11:55PM.

Location: Ground Floor, Council Headquarters, Hamilton, ML3 0AA

Hours: 35 hours per week, Permanent

Work Pattern: Monday - Thursday 8.45am - 4.45pm and Friday 8.45am - 4.15pm

Salary: £24,325 - £27,391 per year

Finance and Corporate Resources require a highly motivated individual to join their Support Services Team within IT. The post holder will be responsible for delivering all front desk clerical support on behalf of IT Services. The role will involve a range of routine clerical and basic financial duties, including:

• Welcoming visitors
• Managing IT equipment
• Maintaining and updating mobile asset inventories
• Coordinating the disposal of equipment

The successful candidate must be able to effectively prioritise workloads, work to deadlines, and demonstrate strong organisational skills. You will also be expected to provide a high standard of customer service and to develop and maintain effective working relationships with colleagues and external suppliers. The role requires a good level of IT literacy, with experience in using Microsoft Office applications and Case Management Systems. The post holder must also have the ability to travel to various locations within South Lanarkshire.

Please answer the following question as part of your application submission, your answers should be uploaded under supporting documents:

Please provide evidence of your experience and achievements in the five specific behaviours framework: 'Efficient, Flexible, Leading, Working with Others and Performing'. If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.

Please Apply online - All correspondence will be via your email address.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Armed Forces Community Covenant: South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans & Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded.