FC 3589 - G2 Revenue Officer (604064) - 3589-439897761

Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via the “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”.

ACTUAL CLOSING DATE: Applications must be received by 8 February 2026 at 11:55PM.

Location: David Dale House, Blantyre, G72 0JG

Hours: 35 hours per week

Work Pattern: Monday to Thursday, 8.45am to 4.45pm. Friday 8.45am to 4.15pm.

Salary / Hourly Rate: £28,340 - £30,548 per annum.

As a Revenue Officer you will be responsible for administration of non-domestic rates accounts, processing changes and maintaining liabilities. You will answer telephone calls from customers enquiring about their accounts and negotiate payment arrangements with those who have arrears. You will be expected to provide comprehensive advice to customers and have excellent communication skills, both written and verbal.

Experience in NDR administration would be advantageous, although not essential, as full training will be provided. You should be able to demonstrate the ability to work accurately under complex legislative guidance and have previous experience of working to targets and timescales. You should have excellent customer service skills and be able to demonstrate practical knowledge of IT packages including Microsoft Office Suite.

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please apply online - All correspondence will be via your email address.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. As this post involves accessing the public services network, the preferred candidate will be required to undergo a Level 1 Disclosure check, prior to a formal offer of employment being made.

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant.