At a Glance
- Tasks: Assist with box office, reception, and front of house duties at Hamilton Town House.
- Company: Join South Lanarkshire Leisure and Culture, a community-focused organisation.
- Benefits: Enjoy up to 33 days annual leave, employee discounts, and a local government pension scheme.
- Other info: Flexible working hours with opportunities for career growth and development.
- Why this job: Be part of a vibrant team and enhance your customer service skills in a dynamic environment.
- Qualifications: Previous customer service experience and cash handling skills are essential.
The predicted salary is between 25183 - 28358 £ per year.
Location: Hamilton Town House, Cadzow Street, Hamilton
Hours: 35 hours per week
Shift Pattern: To suit the needs of the business
Salary Band: £25,183 - £28,358 per annum
Duration: Fixed term until 30 March 2027
South Lanarkshire Leisure and Culture are looking for a motivated and enthusiastic individual to join their team within Hamilton Town House as a Venue Assistant.
Responsibilities
- Box office, reception, administration and front of house.
- Demonstrate excellent communication and customer care skills.
- Ability to work as part of a team.
- Previous experience of working in a customer orientated environment.
- Experience of cash handling.
Example Shift Plan
- Day Shift 9am to 4pm/5pm
- Back Shift 12pm to 8.00pm/10.00pm
This post will involve working evenings and weekends to meet the needs of our events schedule.
Qualifications and Experience
- Previous experience of working in a customer orientated environment.
- Experience of cash handling.
- Excellent communication and customer care skills.
- Ability to work as part of a team.
Application Process
Please note we do not accept CVs; any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
Benefits
- Enrolment in award winning local government pension scheme.
- Option to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days).
- Occupational sick pay.
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave.
- Employee Discounts - including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support).
Additional Information
- Please Apply online - All correspondence will be via your email address.
- Foreign Police Check - Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equality, Diversity and Armed Forces
South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
SLLC 4872 - Venue Assistant - 477935 in Hamilton employer: South Lanarkshire Leisure and Culture
South Lanarkshire Leisure and Culture is an exceptional employer, offering a supportive work environment at the Hamilton Town House where team collaboration and customer service excellence are paramount. With benefits such as up to 33 days of annual leave, a local government pension scheme, and family-friendly policies, employees can enjoy a fulfilling work-life balance while also having access to professional growth opportunities within the community-focused organisation.
Contact Details:
South Lanarkshire Leisure and Culture Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SLLC 4872 - Venue Assistant - 477935 in Hamilton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like South Lanarkshire Leisure and Culture. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to South Lanarkshire Leisure and Culture
Don't be shy about reaching out to South Lanarkshire Leisure and Culture directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace SLLC 4872 - Venue Assistant - 477935 in Hamilton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about South Lanarkshire Leisure and Culture and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at South Lanarkshire Leisure and Culture
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
