At a Glance
- Tasks: Lead operations at East Kilbride Ice Rink, ensuring top-notch customer service and safety.
- Company: Join South Lanarkshire Leisure and Culture, a community-focused organisation.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and a local government pension scheme.
- Other info: Supportive team culture that values diversity and inclusion.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in ice rinks or compliance, with strong leadership and multitasking abilities.
The predicted salary is between 42228 - 43158 £ per year.
Location: East Kilbride Ice Rink, The Olympia Shopping Centre, East Kilbride
Hours: 35 hours per week
Work Pattern: Monday to Friday, 9am - 4:30pm (with a requirement to cover backshifts, early mornings and weekend working to suit business needs)
Salary: £42,228 - £43,158 per annum
Duration: Permanent
South Lanarkshire Leisure and Culture is seeking an enthusiastic and motivated Operations Officer to join our Operations and Estates team. This is an exciting opportunity to play a key role in managing the day-to-day operations of East Kilbride Ice Rink, ensuring high standards of customer service and compliance with health and safety legislation.
What you’ll do:
- Lead and manage staff to deliver excellent customer experiences.
- Oversee health and safety compliance and operational standards.
- Programme activities and events to meet community needs.
- Manage local budgets, control expenditure, and maximise income.
- Act as Duty Manager and contribute to organisational projects (shift and weekend working will be required to support business needs).
What we’re looking for:
- Experience working within an Ice Rink environment would be preferred.
- Experience in a compliance environment.
- Strong leadership and interpersonal skills with a positive, can-do attitude.
- Ability to multi-task in a fast-paced environment and deliver results.
Why join us?
You’ll be part of a supportive team that values collaboration, innovation, and continuous improvement. We offer opportunities for development and the chance to make a real difference in your community.
Benefits:
- Enrolment in award winning local government pension scheme.
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days).
- Occupational sick pay.
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave.
- Employee Discounts - including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support).
Contact Details:
South Lanarkshire Leisure and Culture Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SLLC 4761 - Operations Officer (Ice Rink) - 479282 in East Kilbride
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like South Lanarkshire Leisure and Culture. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to South Lanarkshire Leisure and Culture
Don't be shy about reaching out to South Lanarkshire Leisure and Culture directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace SLLC 4761 - Operations Officer (Ice Rink) - 479282 in East Kilbride
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about South Lanarkshire Leisure and Culture and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at South Lanarkshire Leisure and Culture
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
