At a Glance
- Tasks: Lead operations for sports and leisure facilities, ensuring top-notch service delivery.
- Company: Join a leading SCIO in Scotland focused on leisure and culture.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
- Other info: Flexible hours, including evenings and weekends, with excellent career growth opportunities.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in leisure management and a passion for customer service.
The predicted salary is between 52392 - 53177 £ per year.
Location: East Kilbride and Hamilton Areas
Hours: 35 hours per week
Salary Band: £52,392 - £53,177 per annum
Duration: Permanent
An exciting and rare career opportunity is available for a Leisure/Culture professional looking to join one of the leading SCIOs in Scotland and work within a diverse and innovative business. The role will focus on the operational management of Sports, Leisure Centres, Ice Rink and Community Halls.
As an Operations Manager you will be responsible for all aspects of operational management and delivery of the services covering a large geographical area. This will include quality assurance, service delivery within facilities and programmes, maintaining health and safety standards and managing operations and risks within the facilities. A creative approach to problem solving is essential along with the ability to work well in a high paced and pressured environment. Financial management will be a key responsibility ensuring operations run both efficiently and effectively.
The successful candidate will have a strong commercial awareness along with a clear understanding of our responsibilities as a SCIO. You will be required to have a good understanding of how your role supports the vision and values of the organisation. The performance management of your team and helping your team realise their true potential will be vital. You will be expected to drive standards where our language is positive, we engage and listen to our teams and customers, promote positive attitude, and recognise our responsibility as leaders to motivate and inspire.
The Individual
You will have experience of working within a leisure management environment and ambition to be an outstanding leader. We are looking for a highly professional candidate who values integrity and is motivated to make a difference and take the business forward through operational excellence. You should be passionate about customer service, standards and developing yourself and your team. Able to demonstrate an in-depth knowledge of industry standards and practice. Display enthusiasm to work closely with colleagues to quality assure all aspects of customer experience. Having confidence in dealing with challenging situations and embracing challenge as a positive are key characteristics. You should be an excellent communicator with the ability to communicate effectively at all levels including with partners and stakeholders. A commitment to creating a culture to support business performance is essential. A flexible approach to working which may include the requirement to work evening and weekends.
South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council.
Benefits
- Enrolment in award winning local government pension scheme.
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts - including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Foreign Police Check
Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
SLLC 4643 - Operations Manager - 472829 in East Kilbride employer: South Lanarkshire Leisure and Culture
South Lanarkshire Leisure and Culture SCIO is an exceptional employer, offering a dynamic work environment where innovation and community engagement are at the forefront. With a strong commitment to employee development, generous benefits including up to 33 days of annual leave, and a supportive culture that values integrity and teamwork, this role as Operations Manager provides a unique opportunity to make a meaningful impact in the leisure and cultural sector. Located in the vibrant East Kilbride and Hamilton areas, employees enjoy a fulfilling career while contributing to the well-being of the community.
Contact Details:
South Lanarkshire Leisure and Culture Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SLLC 4643 - Operations Manager - 472829 in East Kilbride
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and culture sector. Attend events, join local groups, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their vision and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams or improved service delivery in previous roles. Highlighting your operational excellence can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Operations Manager role!
We think you need these skills to ace SLLC 4643 - Operations Manager - 472829 in East Kilbride
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Operations Manager. We want to see how you can bring your unique skills to our team, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As an Operations Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities in your application. Share examples of how you've motivated and inspired others in previous roles – we love to see that passion for developing teams!
Highlight Your Problem-Solving Skills:This role requires a creative approach to problem-solving, so make sure to include specific instances where you've tackled challenges effectively. We appreciate candidates who can think on their feet and embrace challenges as opportunities for growth.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with South Lanarkshire Leisure and Culture SCIO!
How to prepare for a job interview at South Lanarkshire Leisure and Culture
✨Know Your Operations Inside Out
Before the interview, make sure you have a solid understanding of the operational management aspects mentioned in the job description. Familiarise yourself with quality assurance, health and safety standards, and financial management. This will help you demonstrate your expertise and show that you're ready to tackle the challenges of the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and how you've helped them reach their potential. Think of specific examples where you've motivated and inspired your team, especially in high-pressure situations. This will highlight your ability to drive standards and create a positive culture within the organisation.
✨Emphasise Customer Service Passion
Since customer service is key in this role, come armed with examples of how you've gone above and beyond to enhance customer experiences in previous positions. Talk about your approach to engaging with customers and how you handle challenging situations, as this will resonate well with the interviewers.
✨Align with the Organisation's Vision
Research South Lanarkshire Leisure and Culture SCIO and understand their vision and values. Be ready to explain how your personal values align with theirs and how you can contribute to their mission. This shows that you're not just looking for a job, but that you're genuinely interested in being part of their team.
