At a Glance
- Tasks: Manage operations for sports, leisure centres, and community halls in a vibrant environment.
- Company: Join a leading SCIO in Scotland focused on leisure and culture.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
- Other info: Flexible hours, including evenings and weekends, with excellent career growth opportunities.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in leisure management and a passion for customer service.
The predicted salary is between 52392 - 53177 £ per year.
Location: East Kilbride and Hamilton Areas
Hours: 35 hours per week
Salary Band: £52,392 - £53,177 per annum
Duration: Permanent
An exciting and rare career opportunity is available for a Leisure/Culture professional looking to join one of the leading SCIOs in Scotland and work within a diverse and innovative business. The role will focus on the operational management of Sports, Leisure Centres, Ice Rink and Community Halls.
As an Operations Manager you will be responsible for all aspects of operational management and delivery of the services covering a large geographical area. This will include quality assurance, service delivery within facilities and programmes, maintaining health and safety standards and managing operations and risks within the facilities. A creative approach to problem solving is essential along with the ability to work well in a high paced and pressured environment. Financial management will be a key responsibility ensuring operations run both efficiently and effectively.
The successful candidate will have a strong commercial awareness along with a clear understanding of our responsibilities as a SCIO. You will be required to have a good understanding of how your role supports the vision and values of the organisation. The performance management of your team's and helping your team realise their true potential will be vital. You will be expected to drive standards where our language is positive, we engage and listen to our teams and customers, promote positive attitude, and recognise our responsibility as leaders to motivate and inspire.
The Individual
You will have experience of working within a leisure management environment and ambition to be an outstanding leader. We are looking for a highly professional candidate who values integrity and is motivated to make a difference and take the business forward through operational excellence. You should be passionate about customer service, standards and developing yourself and your team. Able to demonstrate an in-depth knowledge of industry standards and practice. Display enthusiasm to work closely with colleagues to quality assure all aspects of customer experience. Having confidence in dealing with challenging situations and embracing challenge as a positive are key characteristics. You should be an excellent communicator with the ability to communicate effectively at all levels including with partners and stakeholders. A commitment to creating a culture to support business performance is essential. A flexible approach to working which may include the requirement to work evening and weekends.
South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council.
Benefits
- Enrolment in award winning local government pension scheme.
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts - including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Foreign Police Check
Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
Leisure & Culture Operations Manager | East Kilbride/Hamilton employer: South Lanarkshire Leisure and Culture
South Lanarkshire Leisure and Culture SCIO is an exceptional employer, offering a dynamic work environment where innovation and community engagement are at the forefront. With a strong commitment to employee development, generous benefits including up to 33 days of annual leave, and a supportive culture that values integrity and teamwork, this role as Leisure & Culture Operations Manager provides a unique opportunity to make a meaningful impact in the East Kilbride and Hamilton areas. Join us in fostering a positive atmosphere that prioritises customer service and operational excellence while enjoying the perks of a local government pension scheme and flexible working arrangements.
Contact Details:
South Lanarkshire Leisure and Culture Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure & Culture Operations Manager | East Kilbride/Hamilton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the leisure and culture sector. Attend local events, join relevant groups on social media, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion! When you get the chance to chat with potential employers, let your enthusiasm for leisure and culture shine through. Share your ideas on how to improve customer experience or operational efficiency. This will set you apart as someone who’s not just looking for a job, but genuinely wants to make a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation. Understand their vision and values, and think about how your experience aligns with their goals. This will help you answer questions more effectively and show that you’re a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your commitment and interest in the role. So, what are you waiting for? Get your application in today!
We think you need these skills to ace Leisure & Culture Operations Manager | East Kilbride/Hamilton
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for leisure and culture shine through in your application. We want to see how your passion aligns with our mission and values, so don’t hold back!
Tailor Your CV:Make sure your CV highlights relevant experience in leisure management and operational excellence. We’re looking for specific examples that demonstrate your skills and achievements in similar roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be sure to connect your experience with the key responsibilities mentioned in the job description.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at South Lanarkshire Leisure and Culture
✨Know Your Stuff
Make sure you have a solid understanding of the leisure management environment. Brush up on industry standards and practices, especially those relevant to operational management in sports and leisure centres. This will show that you're not just interested in the role but are genuinely knowledgeable about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved service delivery. Highlight your ability to inspire and engage others, as this is crucial for the Operations Manager role.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. The interviewers will be looking for your creative approach to problem-solving, so think of examples that showcase your ability to handle high-pressure situations effectively.
✨Align with Their Vision
Familiarise yourself with the organisation's vision and values. During the interview, express how your personal values align with theirs and how you can contribute to creating a positive culture. This will demonstrate your commitment to supporting their business performance.
