SWRK 4992 - G3 Commissioning and Assurance Officer (Care at Home)

SWRK 4992 - G3 Commissioning and Assurance Officer (Care at Home)

Full-Time 23.65 - 23.65 £ / hour (est.) No working from home possible
South Lanarkshire Council

At a Glance

  • Tasks: Shape high-quality Care at Home services for vulnerable individuals in South Lanarkshire.
  • Company: Join South Lanarkshire Council, a forward-thinking organisation dedicated to community welfare.
  • Benefits: Enjoy competitive salary, generous leave, flexible working, and employee discounts.
  • Other info: Diverse and inclusive workplace with excellent growth opportunities.
  • Why this job: Make a real difference in people's lives while developing your career in social care.
  • Qualifications: Experience in health or social care, with skills in performance monitoring and quality assurance.

The predicted salary is between 23.65 - 23.65 £ per hour.

ACTUAL CLOSING DATE: Applications must be received by 2 August 2026 at 11:55pm. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.

INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE.

Location: Council Headquarters, Hamilton

Hours: 35hrs per week, permanent

Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm

Salary / Hourly Rate: £42,228 - £43,158, £23.14 - £23.65 per hour

South Lanarkshire Council is an ambitious, high performing organisation with a clear vision and programme of action which is designed to improve the lives and prospects of everyone in South Lanarkshire. The aim of Social Work Resources is to promote social welfare and provide effective care and support to meet the needs of vulnerable people in South Lanarkshire.

We are looking for motivated and analytical candidates to join our Social Work Resources team. This is an exciting opportunity to play a key role in shaping high-quality Care at Home services that support people across South Lanarkshire to live independently and safely. In this role, you will work at the heart of service delivery, ensuring commissioned care services are effective, sustainable, and deliver positive outcomes for individuals and their carers.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation by focussing on:

  • Monitoring provider performance and analysing service quality
  • Supporting contract management and compliance
  • Producing insightful reports to inform planning and decision-making
  • Working collaboratively with providers and stakeholders
  • Driving continuous improvement across services

The post holder will be expected to demonstrate a commitment to high-quality service delivery, contributing to continuous improvement for the benefit of both the Service and the wider Organisation.

Requirements: Applicants are required to provide verifiable evidence of their qualifications as part of the application process. Such evidence must be uploaded within the “Supported Documents” or “URL” section of the application.

Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents:

  • Describe your experience working within a health or social care service - Please include your role, responsibilities, and how this experience relates to commissioning, performance, or quality assurance.
  • Provide an example of how you have assessed or reviewed service quality or performance - What approach did you take and what was the outcome?
  • What is your understanding of quality assurance in care at home services and why is it important? Please reference any relevant standards or frameworks you have used.
  • Describe how you would approach monitoring the performance of commissioned care at home service providers? Include how you would identify risks and support improvement.
  • Describe how you would manage competing priorities and deadlines in a role with multiple demands.

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.

Please Apply online - All correspondence will be via your email address.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement: The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

  • Enrolment in award winning local government pension scheme
  • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
  • Up to 33 days annual leave
  • Public holiday entitlement (up to 10 days)
  • Occupational sick pay
  • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
  • Employee Discounts – including discounts at the cinema.
  • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support).

SWRK 4992 - G3 Commissioning and Assurance Officer (Care at Home) employer: South Lanarkshire Council

South Lanarkshire Council is an exceptional employer dedicated to improving the lives of its community through high-quality social care services. With a strong commitment to employee development, you will benefit from a supportive work culture that values diversity and inclusion, alongside generous benefits such as up to 33 days of annual leave, flexible working options, and access to an award-winning pension scheme. Join us in Hamilton to make a meaningful impact while enjoying a fulfilling career in a collaborative environment.

South Lanarkshire Council

Contact Details:

South Lanarkshire Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SWRK 4992 - G3 Commissioning and Assurance Officer (Care at Home)

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at South Lanarkshire Council.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from South Lanarkshire Council!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like South Lanarkshire Council, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at South Lanarkshire Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace SWRK 4992 - G3 Commissioning and Assurance Officer (Care at Home)

Analytical Skills
Performance Monitoring
Quality Assurance
Contract Management
Report Writing
Stakeholder Engagement
Continuous Improvement

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to South Lanarkshire Council:Before hitting send, make sure to tailor your application specifically to South Lanarkshire Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at South Lanarkshire Council

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.