At a Glance
- Tasks: Supervise daily operations at The Town House, ensuring smooth venue management.
- Company: Join South Lanarkshire Leisure and Culture, a vibrant community-focused organisation.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
- Other info: Fixed term role with opportunities for personal and professional growth.
- Why this job: Lead a motivated team and make a real impact in your community.
- Qualifications: Experience in staff supervision and excellent communication skills required.
The predicted salary is between 18.34 - 18.85 £ per hour.
Location: The Town House, Hamilton
Hours: 21 hours per week
Shift Pattern: 3 days over 7 shift pattern - dependant on the needs of the service. Will include working evenings, weekends and occasional public holidays.
Salary Band: £18.34 - £18.85 per hour
Duration: Fixed term until 31 March 2027
Job Profile: South Lanarkshire Leisure and Culture are looking to recruit a Venue Supervisor to join their busy team at The Town House, Hamilton. The successful candidate will be responsible for the day to day duty management of the venue and must have a proven track record of supervising and overseeing all operational aspects of the building including box office, client requirements, legislative compliance, health and safety and various IT packages.
You must have experience of staff supervision, payroll, absence monitoring, staff development and team briefings, as well as the ability to demonstrate good communication and organisational skills and previous experience of working within a customer focussed organisation. The ability to lead a team in a motivated and enthusiastic manner is essential to the requirements of the post.
South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council. As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme.
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts – including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Please Apply online - All correspondence will be via your email address.
Legislative Information - This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Foreign Police Check - Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equal Opportunities and Armed Forces Community Covenant South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
SLLC 4421 - Venue Supervisor employer: South Lanarkshire Council
South Lanarkshire Leisure and Culture SCIO is an exceptional employer, offering a supportive work environment at The Town House in Hamilton. With a commitment to employee well-being, you will enjoy generous benefits such as up to 33 days of annual leave, flexible working options, and access to an award-winning pension scheme. The organisation fosters a culture of growth and development, ensuring that staff have the opportunity to thrive while contributing to meaningful community services.
StudySmarter Expert Advice🤫
We think this is how you could land SLLC 4421 - Venue Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Town House, Hamilton. Familiarise yourself with the layout and think about how you would manage different areas. This shows initiative and gives you a leg up in discussions.
✨Tip Number 2
Brush up on your leadership skills! Think of examples where you've successfully led a team or handled a tricky situation. Be ready to share these stories during your interview to demonstrate your experience in staff supervision and team motivation.
✨Tip Number 3
Show off your customer service chops! Prepare to discuss how you've dealt with customer needs in the past. Highlight any specific instances where you went above and beyond to ensure satisfaction—this is key for a role focused on client requirements.
✨Tip Number 4
Don’t forget to apply through our website! It’s super important to follow the application process as outlined. Make sure you complete your skills and qualifications on Fusion before diving into the application form. We want to see you succeed!
We think you need these skills to ace SLLC 4421 - Venue Supervisor
Some tips for your application 🫡
Get to Know the Job:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Venue Supervisor and how your experience fits in. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Skills:When filling out the application, don’t hold back! Highlight your supervisory experience, customer service skills, and any relevant IT knowledge. We want to see how you can lead a team and manage the venue effectively, so make sure to give us the details!
Follow the Application Process:Remember, we don’t accept CVs, so stick to the application form! Make sure to complete all sections, especially the 'Review Skills and Qualifications' part. This is crucial for us to assess your fit for the role.
Apply Through Our Website:Make it easy for yourself and apply directly through our website. It’s straightforward and ensures that your application gets to the right place. Plus, you’ll receive updates via email, so keep an eye on your inbox!
How to prepare for a job interview at South Lanarkshire Council
✨Know the Venue Inside Out
Before your interview, make sure you research The Town House and understand its operations. Familiarise yourself with its services, events, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Leadership Skills
As a Venue Supervisor, you'll need to lead a team. Prepare examples of how you've successfully supervised staff in the past. Think about times when you motivated your team or handled conflicts. Be ready to discuss your approach to staff development and team briefings.
✨Highlight Customer Focus
Since this role is within a customer-focused organisation, be prepared to share experiences where you went above and beyond for customers. Discuss how you ensure client requirements are met and how you handle feedback or complaints. This will showcase your commitment to excellent service.
✨Prepare for Compliance Questions
Given the importance of legislative compliance and health and safety in this role, brush up on relevant regulations. Be ready to discuss how you've ensured compliance in previous positions and how you would approach these responsibilities at The Town House.
