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- Tasks: Assist with box office, reception, and front of house duties at Hamilton Town House.
- Company: Join South Lanarkshire Leisure and Culture, a vibrant community-focused organisation.
- Benefits: Enjoy competitive pay, flexible hours, and up to 33 days annual leave.
- Why this job: Be part of exciting events and make a difference in your community.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Great opportunities for career growth and employee discounts available.
The predicted salary is between 11 - 15 £ per hour.
Location: Hamilton Town House, Cadzow Street, Hamilton
Hours: 14 hours per week
Shift Pattern: To suit the needs of the business
Salary Band: £13.33 - 15.01 per hour
Duration: Fixed term until 30 September 2026
South Lanarkshire Leisure and Culture are looking for a motivated and enthusiastic individual to join their team within Hamilton Town House as a Venue Assistant. Principal duties include: box office, reception, administration and front of house.
It is essential that you have previous experience of working in a customer orientated environment and have experience of cash handling. You must be able to demonstrate excellent communication and customer care skills as well as the ability to work as part of a team.
Example Shift Plan: Day Shift 9am to 4pm/5pm, Back Shift 12pm to 8.00pm/10.00pm. This post will involve working evenings and weekends to meet the needs of our events schedule.
Please note we do not accept CVs; any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme.
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days).
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support).
Please apply online - All correspondence will be via your email address.
Foreign Police Check - Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equal Opportunities and Armed Forces Community Covenant: South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
SLLC 3444 - Venue Assistant employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SLLC 3444 - Venue Assistant
✨Tip Number 1
Get to know the venue! Familiarise yourself with Hamilton Town House and its events. This will help you stand out during interviews as you can show your enthusiasm and knowledge about the place.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with the public, think of scenarios where you can demonstrate your communication and problem-solving abilities. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Connect with current or former employees of South Lanarkshire Leisure and Culture on LinkedIn. They might share insights that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! Make sure you follow the application instructions carefully, especially regarding the skills and qualifications section. It’s your chance to shine, so don’t skip it!
We think you need these skills to ace SLLC 3444 - Venue Assistant
Some tips for your application 🫡
Get to Know the Application Process: Before diving in, make sure you understand the application process. For internal applicants, remember to apply via the Opportunity Marketplace and complete your skills and qualifications on Fusion. This will save you time and ensure you're ready to go!
Show Off Your Customer Service Skills: Since this role is all about customer interaction, highlight your experience in customer-oriented environments. Use specific examples to demonstrate your communication and customer care skills – we want to see how you shine in front of customers!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. Avoid fluff and focus on what makes you a great fit for the Venue Assistant role. We appreciate straightforwardness, so let your skills speak for themselves!
Upload Supporting Documents Wisely: If you have additional information that supports your application, make sure to upload it under supporting documents. Just remember, we don’t accept CVs, so stick to the required format and give us the info we need to see your potential!
How to prepare for a job interview at South Lanarkshire Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Venue Assistant role. Familiarise yourself with the key responsibilities like box office duties and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples from your past experiences where you excelled in customer service. Think of situations where you handled difficult customers or went above and beyond to ensure a great experience. This will demonstrate your suitability for the job.
✨Be Ready for Teamwork Questions
Working as part of a team is crucial for this position. Prepare to discuss your previous teamwork experiences, highlighting how you contributed to group success. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, upcoming events at Hamilton Town House, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
