At a Glance
- Tasks: Ensure building security, set up equipment, and maintain cleanliness at events.
- Company: Join South Lanarkshire Leisure & Culture, a community-focused organisation.
- Benefits: Enjoy competitive pay, flexible hours, and generous leave entitlements.
- Other info: Great opportunities for personal growth and community engagement.
- Why this job: Be part of exciting events while gaining valuable experience in customer service.
- Qualifications: Enthusiasm, flexibility, and a commitment to excellent customer service.
Location: Various Locations within South Lanarkshire, including Clydesdale area and Larkhall
Hours: As and when required
Duration: Casual
Shift pattern: As and when required - to meet the letting programme for the Hall.
Salary band: £13.33 per hour
Job Profile: South Lanarkshire Leisure & Culture are looking for enthusiastic and motivated Facilities Assistants (Hallkeeper) to work in various locations within South Lanarkshire, including Clydesdale area and Larkhall. The successful applicants will be responsible for:
- The security of the building
- Setting up and dismantling equipment as required
- Ensuring a good standard of cleanliness throughout
- Processing related paperwork
- Liaising with internal and external customers, ensuring a high standard of customer service at all times
Please note that you will be required to work at Social Functions and events in both Facilities. You must be available to work evenings and weekends. A flexible approach to work is essential.
Benefits:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts – including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Foreign Police Check: Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equal Opportunities and Armed Forces Community Covenant: South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
SLLC 2676 - Hallkeeper (West Area) - 447156 in Larkhall employer: South Lanarkshire Council
South Lanarkshire Leisure and Culture is an excellent employer, offering a supportive work environment that prioritises employee well-being and development. With flexible working hours, generous leave entitlements, and a commitment to equal opportunities, staff can thrive while contributing to the community through leisure and cultural activities. The organisation also provides access to a range of benefits, including a local government pension scheme and employee discounts, making it a rewarding place to work in the heart of South Lanarkshire.
StudySmarter Expert Advice🤫
We think this is how you could land SLLC 2676 - Hallkeeper (West Area) - 447156 in Larkhall
✨Tip Number 1
Make sure you know the ins and outs of the Hallkeeper role. Familiarise yourself with the responsibilities like security, cleanliness, and customer service. This way, when you get to the interview, you can show off your knowledge and enthusiasm!
✨Tip Number 2
Network like a pro! Reach out to current or former employees at South Lanarkshire Leisure & Culture. They can give you insider tips on what the hiring team is looking for and how to stand out in your application.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think about examples from your past experiences that highlight your skills. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to complete your skills and qualifications on Fusion before you start – it’ll save you time and hassle!
We think you need these skills to ace SLLC 2676 - Hallkeeper (West Area) - 447156 in Larkhall
Some tips for your application 🫡
Get Your Skills Sorted:Before diving into the application, make sure you've updated your skills and qualifications on Fusion. It’s a must for internal applicants, so don’t skip this step!
Follow the Application Process:Remember, we don’t accept CVs, so stick to the application form. Make sure you fill it out completely and accurately to give us the best chance of seeing your potential.
Show Off Your Customer Service Skills:Since this role involves liaising with customers, highlight any relevant experience in your application. We want to see how you can contribute to our high standards of customer service!
Apply Through Our Website:Make sure to apply online through the Opportunity Marketplace. It’s the easiest way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at South Lanarkshire Council
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Hallkeeper. Familiarise yourself with tasks like security, setting up equipment, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since you'll be liaising with both internal and external customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to maintain high standards.
✨Flexibility is Key
The job requires a flexible approach, especially with evening and weekend shifts. Be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous roles where you had to be flexible, as this will show you're a good fit for the casual nature of the position.
✨Prepare for Practical Questions
Expect some practical questions related to the role, such as how you would handle a specific situation at an event or how you would ensure the safety and cleanliness of the facilities. Think through these scenarios beforehand so you can provide clear, thoughtful responses during the interview.
