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- Tasks: Assist customers, handle cash, and manage bookings at Carluke Leisure Centre.
- Company: Join South Lanarkshire Leisure and Culture, a community-focused organisation.
- Benefits: Enjoy competitive pay, flexible hours, and up to 33 days annual leave.
- Why this job: Be part of a vibrant team and make a difference in your community.
- Qualifications: Customer service experience is a plus, but training is provided.
- Other info: Great opportunities for career growth and employee discounts available.
INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE AND COMPLETE THEIR SKILLS AND QUALIFICATIONS EITHER VIA THE ME TAB ON FUSION PRIOR TO STARTING THE APPLICATION FORM OR BY CLICKING ON THE LINK AS PART OF THE APPLICATION PROCESS IN THE SECTION OF THE FORM TITLED “REVIEW SKILLS AND QUALIFICATIONS”.
Location: Carluke Leisure Centre, Carnwath Road, Carluke
Number of Posts: 2
Hours: Post 1 – 10.75 hours
Week 1: Wednesday 4pm – 9.30pm
Week 2: Monday and Wednesday 4pm – 9.30pm, Friday 2pm – 7pm
Post 2 – 10.375 hours
Week 1: Tuesday 3.30pm – 9.30pm, Saturday 8.15am – 5pm
Week 2: Thursday 3.30pm – 9.30pm
Salary Band: £13.33 – £13.79 per hour
Duration: Fixed Term until 31 March 2026
Job Profile: Click Here to view
South Lanarkshire Leisure and Culture are looking for enthusiastic and motivated Receptionists to join our team at Carluke Leisure Centre.
The successful candidates will deal with customer enquiries, cash handling, issuing of receipts and preparing money for banking as well as operating our electronic booking system.
Previous experience of working in a customer orientated environment is desirable and/or experience of operating a computerised till system although full training will be provided.
You must have excellent communication and customer care skills.
RESPONSIBILITIES
To deal with all aspects of cash handling and reconciliation, issuing of receipts and preparation of monies for banking in accordance with procedures and standards.
To deal with customer enquiries providing assistance and information in line with South Lanarkshire Leisure and Culture\’s customer care standards.
To carry out clerical duties to assist in the smooth running of the reception and other areas of the facility.
To promote all centre activities to customers.
To receive and distribute mail and goods.
Any other duties as required.
Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council.
As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts – including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Please Apply online
All correspondence will be via your email address.
Foreign Police Check
Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.
South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
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SLLC 2558 - Receptionist - 445186 employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SLLC 2558 - Receptionist - 445186
✨Tip Number 1
Make sure you know the ins and outs of the job description. Familiarise yourself with the responsibilities and skills required for the Receptionist role at Carluke Leisure Centre. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves dealing with customer enquiries, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Don’t forget to highlight any relevant experience you have in customer service or cash handling. Even if it’s not directly related, showing that you can handle similar tasks will give you an edge. We want to see how your past experiences can benefit our team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, make sure to complete your skills and qualifications on the Me tab in Fusion before starting your application. This will save you time and make the process smoother.
We think you need these skills to ace SLLC 2558 - Receptionist - 445186
Some tips for your application 🫡
Get Your Skills Sorted: Before diving into the application, make sure you've completed your skills and qualifications on the Me tab in Fusion. This step is crucial for us to understand what you bring to the table!
Follow the Application Process: Remember, we don’t accept CVs, so stick to the application form! Make sure to fill it out completely and accurately to give us a clear picture of your experience and enthusiasm.
Show Off Your Customer Service Skills: Since this role is all about dealing with customers, highlight any relevant experience you have in customer service. We want to see how you can contribute to our team at Carluke Leisure Centre!
Apply Through Our Website: Don’t forget to apply online through our website! It’s the easiest way for us to receive your application and keep everything organised. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at South Lanarkshire Council
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist at South Lanarkshire Leisure and Culture. Familiarise yourself with cash handling procedures, customer care standards, and the electronic booking system. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this position is all about dealing with customer enquiries, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your suitability for the role.
✨Prepare for Common Interview Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What do you think makes great customer service?' Practising your responses can help you articulate your thoughts clearly during the interview. Remember, they want to see how you think on your feet!
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive a bit early to show that you’re punctual and professional. This sets a positive tone for the interview and shows that you respect their time and the opportunity.