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- Tasks: Deliver essential housing services and support to customers in a dynamic environment.
- Company: Join South Lanarkshire Council, committed to equality and community support.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
- Other info: Be part of a diverse team with great career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing services and excellent communication skills required.
The predicted salary is between 33468 - 34399 £ per year.
Location: Brandon Gate, Hamilton
Hours & Work Pattern: 35 hours per week, fixed term until November 2026. Work Pattern: Monday - Thursday 8:45am - 4:45pm, Friday 8:45am - 4:15pm.
Salary: £33,468 - £34,399 per year.
Position: Housing Officer – responsible for delivering a wide range of housing services to customers. Must have experience working in a housing environment, understanding of legislation regarding homelessness, allocations, estate management, rent recovery, and anti‑social behaviour. Requires excellent IT skills, organisational and prioritising ability, and adaptability to changing priorities to deliver quality service. Excellent communication skills and the ability to liaise with a variety of agencies are essential.
Candidate Profile:
- Experience managing a reactive caseload.
- Experience dealing with vulnerable people.
- Demonstrated ability to manage client expectations while delivering excellent customer service.
- Evidence of achievements in the five specific behaviours framework: Efficient, Flexible, Leading, Working with Others, Performing.
Benefits:
- Enrolment in award‑winning local government pension scheme.
- Option to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave.
- Up to 10 days public holiday entitlement.
- Occupational sick pay.
- Family‑friendly policies – flexible working and leave, maternity/paternity leave enhanced leave.
- Employee discounts, including cinema.
- Cycle to Work Scheme, physiotherapy, employee assistance programme.
- Participation in South Lanarkshire Council’s Car Pool Scheme (access to a vehicle may be required for business purposes).
Equal Opportunities Statement: The Council is committed to fostering equality, diversity and inclusion. We welcome applications from all sectors of the community, including under‑represented groups. As a Disability Confident employer, we guarantee an interview to disabled applicants meeting the essential criteria. We support members of the armed forces community, veterans, reservists and families. As a holder of the UK Armed Forces Covenant Gold Award, we guarantee interview to those meeting the criteria. We welcome applicants from care‑experienced, Black, Asian or minority ethnic, military, and new‑Scottish backgrounds.
Legislative Information: This post is excepted under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. It is regulated work with adults under the Protection of Vulnerable Groups (Scotland) Act 2007. Applicants barred from working with adults are not eligible. Preferred candidates are required to join the PVG Scheme or undergo a PVG update check before a formal offer. Disclosures: refer to http://www.disclosurescotland.co.uk for further information about the disclosure process. Overseas Criminal Records Check is required for applicants born outside the UK or who have lived or worked outside the UK for a continuous period of three months in the past ten years. Applicants must provide a written check translated into English, including a statement confirming no criminal record proceedings.
H&T 4436 - G2 Housing Officer (HAAS) (604370) in Scotland employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&T 4436 - G2 Housing Officer (HAAS) (604370) in Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their needs, especially around housing services and customer care. Practice common interview questions to boost your confidence!
✨Tip Number 3
Showcase your skills! Bring examples of your past achievements in managing caseloads and dealing with vulnerable clients. Use specific scenarios to demonstrate your problem-solving abilities and how you’ve delivered excellent service in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Good luck!
We think you need these skills to ace H&T 4436 - G2 Housing Officer (HAAS) (604370) in Scotland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing services. We want to see how your skills align with the role, especially your understanding of legislation and customer service.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to manage a reactive caseload and work with vulnerable people. We love seeing real examples of how you've made a difference!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your skills and experiences, as we appreciate well-organised applications that are easy to read.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at South Lanarkshire Council
✨Know Your Housing Legislation
Make sure you brush up on the key legislation regarding homelessness, allocations, and anti-social behaviour. Being able to discuss these topics confidently will show that you understand the core responsibilities of a Housing Officer.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with vulnerable individuals or agencies in the past. This role requires excellent communication, so be ready to demonstrate your ability to liaise and manage client expectations.
✨Demonstrate Your Organisational Skills
Think of specific instances where you've successfully managed a reactive caseload. Highlight your organisational strategies and how you prioritised tasks to deliver quality service, as this is crucial for the role.
✨Emphasise Your Flexibility and Teamwork
Be prepared to discuss how you've adapted to changing priorities in previous roles. Use examples that showcase your flexibility and ability to work collaboratively with others, as these behaviours are essential for success in this position.