Job Description
Position: Housing Assistant
Location: Brandon Gate, Hamilton
Hours: 21 hours per week, Permanent
Work Pattern: to be discussed at interview
Salary: £15,110 - £17,015 per year
We are looking for an enthusiastic individual with excellent customer care and communication skills to support our Housing Officers and provide guidance to tenants and customers. The role involves a wide range of clerical duties, including word processing, filing, and photocopying, within a busy local housing office.
Responsibilities
Provide clerical support including word processing, filing, and photocopying.
Assist Housing Officers in delivering housing services to tenants and customers.
Offer advice and information to tenants and customers, ensuring a high standard of customer care.
Organise and prioritise workload, responding to changing priorities and contributing to team goals and projects.
Maintain confidentiality and handle sensitive information with discretion.
Use IT systems effectively, including Microsoft Word and Excel.
Qualifications and Skills
Excellent customer care, communication and interpersonal skills.
Strong organisational and prioritisation abilities.
Proficient in Microsoft Word and Excel.
Commitment to principles of customer care and confidentiality.
Benefits
Enrolment in award‐winning local government pension scheme.
Opt‐in to the Salary Sacrifice Shared Cost AVC scheme.
Up to 33 days annual leave and public holiday entitlement (up to 10 days).
Family‐friendly policies including flexible working, maternity/paternity leave and enhanced leave.
Employee discounts, including at cinemas.
Supportive schemes: Cycle to Work, Physiotherapy, Employee Assistance Program.
Equal Opportunities and Inclusion
South Lanarkshire Council is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including people with disabilities, care experienced backgrounds, BAME groups, military service backgrounds and new Scots. As a Disability Confident employer and holder of the UK Armed Forces Covenant Gold Award, we offer guaranteed interviews for eligible candidates meeting essential criteria.
Legal and Disclosure
This post is excepted under the Rehabilitation of Offenders Scotland Act 2020.
Preferred candidates will complete a Level 1 disclosure check before a formal offer is made.
Overseas criminal records check required for applicants born outside the UK or who have lived or worked outside the UK for a continuous period of three months in the past ten years.
Job Info
Job identification: 4861
Posting date: 06/12/2026 10:46 AM
Deadline: 06/28/2026 10:55 PM
Schedule: Part-time
Location: BRANDONGATE, HAMILTON, ML3 0XB, GB
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