At a Glance
- Tasks: Support homeless households by delivering essential services and managing caseloads.
- Company: Join a council committed to equality, diversity, and community support.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
- Other info: Guaranteed interviews for under-represented groups and those with disabilities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing support and dealing with vulnerable individuals is essential.
The predicted salary is between 20081 - 20639 £ per year.
As a Support Officer you will be responsible for delivering a wide range of services to homeless households.
Location: Lanark Local Office
Hours: 21 hours per week, fixed term for up to 3 months
Work Pattern: to be discussed at interview
Salary & Hourly Rate: £20,081 – £20,639 per year
Responsibilities:
- Deliver a wide range of services to homeless households.
- Organise and prioritise workload effectively, responding and adapting to changing priorities to deliver a quality service.
- Communicate and liaise effectively with a variety of agencies.
Qualifications and Experience:
- Experience in a housing support service with clients in vulnerable or distressed situations.
- Understanding of current issues and legislation related to the protection of children and vulnerable adults.
- Practical knowledge of a variety of IT packages including the Academy and Microsoft Office Suite.
- Experience managing your own caseload in a reactive role.
- Evidence of experience and achievements related to the five specific behaviours framework: Efficient, Flexible, Leading, Working with Others, and Performing.
- Experience dealing with vulnerable people.
Assessment Questions:
- Provide evidence of your experience and achievements in the five specific behaviours framework: ‘Efficient, Flexible, Leading, Working with Others and Performing’.
- Explain what experience you have of dealing with vulnerable people.
- Explain your experience of working in a reactive role managing your own caseload.
Equal Opportunities and Inclusion:
The Council is committed to fostering equality, diversity and inclusion in its workforce. We welcome applications from all sectors of the community, including under‑represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care‑experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.
Benefits:
- Enrolment in award‑winning local government pension scheme
- Salary Sacrifice Shared Cost AVC scheme to increase the value of the pension pot
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family‑friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave
- Employee discounts including cinema discounts
- Cycle to Work Scheme, physiotherapy, Employee Assistance Programme which offers practical and emotional support
Remuneration and Legal Information:
This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. It is a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020, therefore it is an offence to apply if you are barred from working with adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Overseas Criminal Records Check is required where applicants were born outside the UK or have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants must provide a translated and official statement confirming no history of or pending criminal record proceedings.
Application Deadline: Applications must be received by 21 June 2026 at 11:55 PM.
H&T 4813 - G2 Support Officer (Homelessness) (604388) in Lanark employer: South Lanarkshire Council
As a Support Officer at our Lanark Local Office, you will join a dedicated team committed to making a meaningful impact in the lives of homeless households. We offer a supportive work culture that prioritises employee well-being, with flexible working arrangements and generous leave policies, alongside opportunities for professional growth within local government. Our commitment to equality, diversity, and inclusion ensures that all employees feel valued and empowered, making this an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land H&T 4813 - G2 Support Officer (Homelessness) (604388) in Lanark
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like South Lanarkshire Council, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at South Lanarkshire Council. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through South Lanarkshire Council's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace H&T 4813 - G2 Support Officer (Homelessness) (604388) in Lanark
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at South Lanarkshire Council. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at South Lanarkshire Council.
How to prepare for a job interview at South Lanarkshire Council
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with South Lanarkshire Council.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a H&T 4813 - G2 Support Officer (Homelessness) (604388) at South Lanarkshire Council.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show South Lanarkshire Council that you're ready to hit the ground running in the H&T 4813 - G2 Support Officer (Homelessness) (604388) role.
