At a Glance
- Tasks: Support homeless households by delivering essential services and assistance.
- Company: South Lanarkshire Council, committed to equality and community support.
- Benefits: Generous annual leave, pension scheme, employee discounts, and flexible working options.
- Other info: Join a diverse team with opportunities for training and career growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing support and strong communication skills required.
The predicted salary is between 20081 - 20639 £ per year.
ACTUAL CLOSING DATE: Applications must be received by 21 June 2026 at 11:55PM. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.
INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE.
Location: Lanark Local Office
Hours: 21 hours per week fixed term for up to 3 months
Work Pattern: to be discussed at interview
Salary / Hourly Rate: £20,081 - £20,639 per year
PREVIOUS APPLICANTS NEED NOT APPLY.
As a Support Officer you will be responsible for delivering a wide range of services to homeless households. You should have similar experience of working in a housing support service with clients in vulnerable or distressed situations and have an understanding of current issues and legislation in relation to the protection of children and vulnerable adults.
You should be able to demonstrate practical knowledge of a variety of IT packages including Academy & Microsoft Office Suite. You should also demonstrate the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.
The Council is committed to improving the skills and competence of our housing staff. As part of your duties you will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council for employees working in the housing support sector.
Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents:
- Please provide evidence of your experience and achievements in the five specific behaviours framework: 'Efficient, Flexible, Leading, Working with Others and Performing’.
- Please explain what experience you have of dealing with vulnerable people.
- Please explain your experience of working in a reactive role managing your own caseload.
If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.
Please Apply online - All correspondence will be via your email address.
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.
Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.
Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
Equal Opportunities and Inclusion statement: The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.
As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.
As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support).
H&T 4813 - G2 Support Officer (Homelessness) (604388) employer: South Lanarkshire Council
South Lanarkshire Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. As a Support Officer in the Lanark Local Office, you will benefit from comprehensive training opportunities, generous annual leave, and family-friendly policies that promote work-life balance. The Council's commitment to employee growth and well-being, alongside its focus on serving vulnerable communities, makes it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land H&T 4813 - G2 Support Officer (Homelessness) (604388)
✨Tip Number 1
Get to know the organisation! Research South Lanarkshire Council and understand their values, especially around equality and inclusion. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Support Officer, you'll need to liaise with various agencies and vulnerable individuals. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Prepare for those tricky questions! Think about your experiences dealing with vulnerable people and managing caseloads. Have specific examples ready to demonstrate your skills and how you've handled challenges in the past.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application is considered. Plus, it shows you're following the process correctly, which is super important for this role.
We think you need these skills to ace H&T 4813 - G2 Support Officer (Homelessness) (604388)
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read the job description thoroughly. It’s packed with important info about what we’re looking for, and it’ll help you tailor your answers to fit our needs.
Showcase Your Experience:When answering the questions, be specific about your experience with vulnerable people and managing caseloads. Use real examples to demonstrate how you've handled similar situations in the past – we love a good story!
Stick to the Format:Remember, we don’t want CVs! Make sure to upload your answers under supporting documents as specified. Following the application format shows us you can follow instructions, which is super important for this role.
Apply Through Our Website:Don’t forget to apply online through our website! It’s the easiest way for us to keep track of your application, and we want to make sure you get noticed. Plus, all communication will come via your email, so keep an eye on that inbox!
How to prepare for a job interview at South Lanarkshire Council
✨Know Your Stuff
Make sure you brush up on the current issues and legislation related to homelessness and housing support. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand its importance.
✨Showcase Your Experience
Prepare specific examples from your past work where you've dealt with vulnerable people or managed your own caseload. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewers to see your skills in action.
✨Communication is Key
Since this role involves liaising with various agencies, practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to get comfortable with how you present yourself.
✨Be Ready to Adapt
The job requires flexibility and the ability to respond to changing priorities. Think of examples where you've had to adapt quickly in a previous role and be prepared to discuss how you handle unexpected challenges.