H&T 4792 - G2 Support Officer (Homelessness) (604437)

ACTUAL CLOSING DATE: Applications must be received by 19 June 2026. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of the SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.

INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE.

Location: Brandon Gate, Hamilton

Hours: 35 hours per week, 1 Permanent post and one fixed term post until July 2027

Salary: £33,468 - £34,399 per year

As a Support Officer you will be responsible for delivering a wide range of services to homeless households. You should have similar experience of working in a housing support service with clients in vulnerable or distressed situations and have an understanding of current issues and legislation in relation to the protection of children and vulnerable adults.

You should be able to demonstrate practical knowledge of a variety of IT packages including Academy & Microsoft Office Suite. You should also demonstrate the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.

The Council is committed to improving the skills and competence of our housing staff. As part of your duties you will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council for employees working in the housing support sector.

Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents:

• Please provide evidence of your experience and achievements in the five specific behaviours framework: 'Efficient, Flexible, Leading, Working with Others and Performing’.
• Please explain what experience you have of dealing with vulnerable people.
• Please explain your experience of working in a reactive role managing your own caseload.

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.

Please Apply online - All correspondence will be via your email address.

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.

Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement: The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)