At a Glance
- Tasks: Assist with clerical duties and provide excellent customer care in a busy housing office.
- Company: Join South Lanarkshire Council, committed to equality and community support.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and employee discounts.
- Other info: Great career progression opportunities in a diverse housing environment.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Strong communication skills and basic IT knowledge, especially in Microsoft Word and Excel.
The predicted salary is between 10073 - 11343 £ per year.
ACTUAL CLOSING DATE: Applications must be received by 21 June 2026 at 11:55PM. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.
INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE.
Location: Cambuslang Gate
Hours: 14 hours per week, Permanent
Work Pattern: Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm
Salary: £10,073 - £11,343 per year
An exciting opportunity has arisen for someone who has excellent customer care and communication skills. The role of Housing Assistant undertakes a wide range of clerical duties including word processing, filing and photocopying and has the added advantage of working within a busy locality housing office, supporting Housing Officers and providing advice to tenants and customers, making a direct impact to the local community and our service users.
You will be required to demonstrate the ability to organise and prioritise your workload, respond to changing priorities and contribute effectively to team goals and projects, as well as demonstrating the necessary skills to use all relevant IT systems and software applications, in particular having a good working knowledge of Microsoft Word and Excel.
Due to the post being in a front line service, the successful candidate should demonstrate a commitment to the principles of customer care along with effective communication and interpersonal skills. Due to the nature of the post, it requires a high level of confidentiality.
The post of Housing Assistant brings upon opportunities for someone to gain skills and experience in a front line and diverse housing environment and also gives opportunities to progress your career within Housing Services. The role has a variety of responsibilities which bring job satisfaction.
If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.
Please Apply online - All correspondence will be via your email address.
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
Legislative Information: This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. Preferred candidates will be required to complete a Level 1 disclosure check, prior to a formal offer of employment being made. Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.
Overseas Criminal Records Check: An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
Equal Opportunities and Inclusion statement: The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.
As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.
As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
H&T 4694 - G1 Housing Assistant (604453) employer: South Lanarkshire Council
South Lanarkshire Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Housing Assistant in Cambuslang Gate, you will enjoy flexible working hours, generous annual leave, and access to a range of benefits including a local government pension scheme and employee discounts. This role not only allows you to make a meaningful impact in the community but also provides opportunities for career progression within Housing Services.
StudySmarter Expert Advice🤫
We think this is how you could land H&T 4694 - G1 Housing Assistant (604453)
✨Tip Number 1
Get to know the company! Research South Lanarkshire Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer care and communication skills. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with Microsoft Word and Excel, as well as any relevant clerical duties you've performed. Bring examples of how you've organised and prioritised workloads in the past.
✨Tip Number 4
Apply through our website! Make sure to follow the application instructions carefully and upload any supporting documents as needed. This shows that you can follow directions and are serious about the role.
We think you need these skills to ace H&T 4694 - G1 Housing Assistant (604453)
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read the full job description. It’s packed with important info about what we’re looking for in a Housing Assistant, so don’t skip this step!
No CVs, Please!:Remember, we don’t want to see a CV! Instead, focus on filling out the application form and providing any additional info in the supporting documents section. Stick to what we’ve asked for!
Show Off Your Skills:When you’re writing your application, highlight your customer care and communication skills. We want to see how you can contribute to our team and support our community, so make it clear!
Apply Through Our Website:Make sure to apply online through our website. It’s the easiest way for us to keep track of your application, and we’ll be in touch via email, so keep an eye on your inbox!
How to prepare for a job interview at South Lanarkshire Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Housing Assistant role. Familiarise yourself with the key responsibilities like clerical duties, customer care, and IT skills. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Care Skills
Since this role is all about supporting tenants and customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or helped someone out, as this will demonstrate your commitment to customer care.
✨Prepare for Teamwork Questions
The job requires effective collaboration with Housing Officers and other team members. Be prepared to discuss your experience working in teams, how you handle changing priorities, and how you contribute to team goals. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Brush Up on Your IT Skills
As the role involves using Microsoft Word and Excel, it’s a good idea to refresh your knowledge of these applications. You might be asked about your proficiency during the interview, so consider mentioning any relevant projects or tasks where you used these tools effectively.
