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For Companies At a Glance
- Tasks: Deliver essential housing services and support to our community.
- Company: Join South Lanarkshire Council, a supportive and inclusive employer.
- Benefits: Enjoy up to 33 days annual leave, flexible working, and a great pension scheme.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing services and strong communication skills are essential.
- Other info: Equal opportunities employer committed to supporting diverse communities.
The predicted salary is between 32337 - 33231 £ per year.
Location: Council offices, South Vennel, Lanark
Hours: 35 hours per week, temporary
Work Pattern: Monday - Friday
Salary / Hourly Rate: £32,337 - £33,231 per year
Responsibilities
As a Housing Officer you will be responsible for delivering a wide range of housing services to our customers. You should have similar experience of working within a housing related environment and have an understanding of current issues and legislation in relation to homelessness, allocations, estate management, rent recovery and dealing with anti-social behaviour.
Excellent IT skills are required as well as the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.
Qualifications
Applicants must provide evidence of experience and achievements in the five specific behaviours framework:
- Efficient
- Flexible
- Leading
- Working with Others
- Performing
They must also explain experience managing their own caseload, dealing with vulnerable people, and how they would manage client expectations while delivering excellent customer service.
Benefits
- Enrolment in award winning local government pension scheme
- Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies – flexible working and leave, maternity/paternity leave enhanced leave.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Application Process
All internal applicants must apply via the Opportunity Marketplace. All applicants, internal and external, must complete the application form and upload supporting documents for the following questions. The application must be received by 4 February 2026 at 11:55PM.
Questions you must answer and upload under supporting documents:
- Please provide evidence of your experience and achievements in the five specific behaviours framework: 'Efficient, Flexible, Leading, Working with Others and Performing'.
- Please explain your experience of working in a reactive role managing your own caseload.
- Please explain what experience you have of dealing with vulnerable people.
- Please describe how you would ascertain and manage client expectations while still delivering excellent customer service.
Equal Opportunity
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families in line with the Armed Forces Community Covenant. Veterans & Service leavers are guaranteed an interview if they meet the essential criteria of the person specification job description.
Legal and Disclosure
This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Preferred candidates will be required to complete a Level 1 disclosure check prior to a formal offer of employment. An Overseas Criminal Records Check is required for applicants born outside the UK or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check, which must be translated into English and come from the police, judicial authority, government department or home embassy of the relevant country or countries. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
H&T 3599 - G2 Housing Officer (604380) employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&T 3599 - G2 Housing Officer (604380)
✨Tip Number 1
Get to know the company! Research South Lanarkshire Council and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing services, like managing caseloads or dealing with vulnerable people. We can even help you with mock interviews to boost your confidence.
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They might share insights about the role or even refer you internally, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have tips and resources available to help you stand out from the crowd.
We think you need these skills to ace H&T 3599 - G2 Housing Officer (604380)
Some tips for your application 🫡
Show Off Your Experience: When filling out your application, make sure to highlight your experience in housing services. Use specific examples that demonstrate how you've tackled issues like homelessness or anti-social behaviour. We want to see how you’ve made a difference!
Be Clear and Concise: Keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what really matters. Remember, we’re looking for your ability to manage caseloads and client expectations effectively.
Tailor Your Responses: Make sure your application reflects the five specific behaviours: Efficient, Flexible, Leading, Working with Others, and Performing. Tailor your experiences to show how you embody these traits. It’ll help us see you as a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and supporting documents. Plus, it ensures you’re following the correct process. We can’t wait to hear from you!
How to prepare for a job interview at South Lanarkshire Council
✨Know Your Stuff
Make sure you brush up on current housing legislation and issues related to homelessness, allocations, and anti-social behaviour. Being knowledgeable will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your efficiency, flexibility, and ability to lead. Use the five behaviours framework as a guide to structure your answers and highlight how you've successfully managed your own caseload.
✨Communication is Key
Since you'll be liaising with various agencies, practice articulating your thoughts clearly and confidently. Think of scenarios where you've effectively communicated with vulnerable people and how you managed their expectations while delivering excellent service.
✨Be Ready for Questions
Anticipate questions about your approach to dealing with challenging situations, especially in a reactive role. Prepare to discuss how you prioritise your workload and adapt to changing circumstances, as this will demonstrate your problem-solving skills.
