At a Glance
- Tasks: Deliver essential housing services and support to our community.
- Company: Join South Lanarkshire Council, a leader in community service.
- Benefits: Enjoy competitive pay, generous leave, and employee discounts.
- Other info: Flexible working hours and excellent career development opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing services and strong communication skills required.
The predicted salary is between 12934 - 13292 € per year.
Location: Brandon Gate, Hamilton, ML3 0XB
CLOSING DATE: 6 NOVEMBER 2025 AT 11.59PM
Hours: 14 hours per week
Working Pattern: Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm
Salary: £12,934 - £13,292 per year
Vacancy: Permanent
An exciting opportunity has arisen for an experienced individual to join the Hamilton Housing Team within Housing Services. As a Housing Officer, you will be responsible for delivering a wide range of housing services to our customers; therefore, you should have similar experience of working within a housing-related environment and have an understanding of current issues and legislation in relation to homelessness, allocations, estate management, rent recovery, and dealing with anti-social behaviour.
Excellent IT skills are required as well as the ability to organise and prioritise workload effectively and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.
When completing the application process please ensure that you cover the following areas:
- Please provide evidence of your experience and achievements in the five specific behaviours framework: 'Efficient, Flexible, Leading, Working with Others and Performing.'
- Please explain your experience of working in a reactive role managing your own caseload.
- Please explain what experience you have of dealing with vulnerable people.
- South Lanarkshire Council is committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations while still delivering excellent customer service.
Please note we do not accept CVs; any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
Please apply online. All correspondence will be via your email address.
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. Preferred candidates will be required to complete a Level 1 disclosure check prior to a formal offer of employment being made.
Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans, and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:
- Enrolment in award-winning local government pension scheme
- To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
South Lanarkshire Council have signed up to the Chartered Institute of Housing Scotland’s Housing Professional Commitment. This commitment underlines the importance that we have always placed on developing our housing and homelessness teams to ensure they have the skills and knowledge they need to enable them to effectively carry out their roles and to develop professionally.
H&T 2770 - G2 Housing Officer (604421) - 2770-425188907 in Hamilton employer: South Lanarkshire Council
South Lanarkshire Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With benefits such as generous annual leave, a robust pension scheme, and family-friendly policies, employees can thrive both personally and professionally while making a meaningful impact in the community. Located in Hamilton, this role as a Housing Officer provides a unique opportunity to engage with diverse clients and contribute to vital housing services in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land H&T 2770 - G2 Housing Officer (604421) - 2770-425188907 in Hamilton
✨Tip Number 1
Get to know the company! Research South Lanarkshire Council and their housing services. Understanding their values and recent projects can help you tailor your approach during interviews.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing services, like dealing with vulnerable people or managing caseloads. Role-play with a friend to boost your confidence.
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples of how you've demonstrated the five behaviours: Efficient, Flexible, Leading, Working with Others, and Performing. Real-life stories resonate well!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application is seen. Plus, it shows you’re serious about the role. Don’t forget to follow up if you haven’t heard back after a week or two!
We think you need these skills to ace H&T 2770 - G2 Housing Officer (604421) - 2770-425188907 in Hamilton
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’s packed with important details about what we’re looking for, so take notes on how your experience aligns with the role.
Showcase Your Relevant Experience:When filling out the application, be sure to highlight your experience in housing services and any relevant achievements. Use specific examples that demonstrate your skills in managing caseloads and working with vulnerable people.
Address the Key Behaviours:Don’t forget to cover the five specific behaviours we’re interested in: Efficient, Flexible, Leading, Working with Others, and Performing. Make it clear how you embody these traits in your work.
Apply Through Our Website:Remember, we only accept applications through our website, so make sure you submit yours there. Keep an eye on your email for updates, as all correspondence will come through that channel!
How to prepare for a job interview at South Lanarkshire Council
✨Know Your Stuff
Make sure you brush up on current housing legislation and issues related to homelessness, allocations, and estate management. Being able to discuss these topics confidently will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with managing caseloads and dealing with vulnerable people. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Communication is Key
Since you'll be liaising with various agencies, practice articulating your thoughts clearly. Think of scenarios where you've successfully communicated with different stakeholders and how you managed client expectations while delivering excellent service.
✨Be Ready for Flexibility
The job requires adapting to changing priorities, so be prepared to discuss how you've handled unexpected situations in the past. Highlight your ability to stay organised and prioritise tasks effectively, even when things get hectic.
