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- Tasks: Deliver essential housing services and support to our community.
- Company: Join the South Lanarkshire Council's dedicated Housing Team.
- Benefits: Enjoy competitive salary, generous leave, and employee discounts.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in housing services and strong communication skills required.
- Other info: Flexible working options and commitment to professional development.
The predicted salary is between 28340 - 33231 £ per year.
# H&T 2526- G2 Housing Officer 604421Ref no:: 2526-420400680Published:: 25/09/2025Closes:: 09/10/2025Location:: Brandongate, 1 Leechlee Road, ML3 0XBSalary:: £28,340 – £33,231 per yearContract Type:: PermanentPosition Type:: Full TimeHours:: 35 hours per weekThe application page will open in a new window.Hours: 35 hours per weekSalary: £28,340 – £33,231Vacancy: PermanentView the job profileAn exciting opportunity has arisen for experienced individual to join the Hamilton Housing Team within Housing Services.As a Housing Officer you will be responsible for delivering a wide range of housing services to our customers therefore, you should have similar experience of working within a housing related environment and have an understanding of current issues and legislation in relation to homelessness, allocations, estate management, rent recovery and dealing with anti- social behaviour.Excellent IT skills are required as well as the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service.You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.**When completing the application process please ensure that you cover the following areas:*** **Please provide evidence of your experience and achievements in the five specific behaviours framework. \’Efficient, Flexible, Leading, Working with Others and Performing’.*** **Please explain your experience of working in a reactive role managing your own caseload.*** **Please explain what experience you have of dealing with vulnerable people.*** **South Lanarkshire Council are committed to delivering excellent customer service. Please describe how you would ascertain and manage client expectations, while still delivering excellent customer service.****Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.****Please apply online -**All correspondence will be via your email address.**Legislative Information**This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.Preferred candidates will be required to complete a Level 1 Disclosure check, prior to a formal offer of employment being made by South Lanarkshire Council.Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.**Foreign Police Check**Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable for any periods living or working abroad.**Equal Opportunities and Armed Forces Community Covenant**South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:* Enrolment in award winning local government pension scheme* Up to 33 days annual leave* Public holiday entitlement (up to 10 days)* Occupational sick pay* Family friendly policies – flexible working and leave, maternity/paternity leave enhanced leave.* Employee Discounts – including discounts at the cinema.* Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)**South Lanarkshire Council signs Housing Professionalism Commitment**South Lanarkshire Council have signed up to the Chartered Institute of Housing Scotland’s, Housing Professional Commitment.This commitment underlines the importance that we have always placed on developing our housing and homelessness teams to ensure they have the skills and knowledge they need to enable them to effectively carry out their roles and to develop professionally.The application page will open in a new window.* Share this job posting via Email### Advertisement #J-18808-Ljbffr
H&T 2526- G2 Housing Officer 604421 - 2526-420400680 employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land H&T 2526- G2 Housing Officer 604421 - 2526-420400680
✨Tip Number 1
Get to know the company! Research South Lanarkshire Council and their housing services. Understanding their values and recent projects can help you tailor your approach during interviews.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to managing caseloads and dealing with vulnerable people. We want you to feel confident and ready to showcase your experience!
✨Tip Number 3
Network with current or former employees if possible. They can provide insider tips on what the team is like and what skills are most valued, giving you an edge in your application.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at South Lanarkshire Council.
We think you need these skills to ace H&T 2526- G2 Housing Officer 604421 - 2526-420400680
Some tips for your application 🫡
Show Off Your Experience: When you're filling out your application, make sure to highlight your experience and achievements in the five specific behaviours: Efficient, Flexible, Leading, Working with Others, and Performing. We want to see how you've nailed these in your previous roles!
Caseload Management is Key: Don’t forget to explain your experience in managing your own caseload in a reactive role. This is super important for us, so give us the details on how you handled it and any challenges you faced.
Empathy Matters: Dealing with vulnerable people is part of the job, so share your experiences here. Tell us how you've supported them and what strategies you used to ensure they felt heard and valued.
Customer Service Excellence: We’re all about delivering top-notch customer service! Describe how you would manage client expectations while still providing excellent service. Show us your approach and any relevant examples from your past work.
How to prepare for a job interview at South Lanarkshire Council
✨Know Your Stuff
Make sure you brush up on current housing legislation and issues related to homelessness, allocations, and estate management. Being able to discuss these topics confidently will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage a caseload and deal with vulnerable individuals. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Communication is Key
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Think about how you would manage client expectations and deliver exceptional customer service, and be ready to share your strategies during the interview.
✨Be Ready for Behavioural Questions
The job description mentions five specific behaviours: Efficient, Flexible, Leading, Working with Others, and Performing. Prepare to provide evidence of how you've demonstrated these behaviours in your previous roles, as this will be a key focus during the interview.
