H&T 1834 - Customer Liaison Assistant - 1834-403318773

INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE AND COMPLETE THEIR SKILLS AND QUALIFICATIONS AS PART OF THE APPLICATION PROCESS.

Position: Customer Liaison Assistant

Housing and Technical Resources require a Customer Liaison Assistant to join their team. The role involves travelling throughout South Lanarkshire and working on various projects, including central heating and kitchen installations.

You will contribute to delivering the Council’s Home+ program by acting as the primary link with residents, construction teams, social work departments, and external agencies during the installation process.

Essential skills include customer service experience, effective communication, interpersonal skills, and relevant IT skills. All tasks must be performed in line with the Quality Management System.

The ability to work independently and as part of a busy team is required.

The successful applicant must be able to travel throughout South Lanarkshire.

Application Instructions

When completing the application, please ensure you provide evidence of your experience and achievements in the five specific behaviours: Efficient, Flexible, Leading, Working with Others, and Performing.

Note: CVs are not accepted; any additional information should be uploaded under supporting documents.

Please apply online. All correspondence will be via email.

Legislative and Equal Opportunities Information

This post is excepted under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Applicants should explain any employment gaps and provide a foreign police check if applicable for periods spent abroad.

South Lanarkshire Council is an Equal Opportunities employer and supports the disability confident scheme, guaranteeing to interview all disabled applicants who meet minimum requirements. The Council also supports the Armed Forces Community Covenant, guaranteeing interviews to eligible veterans.

Employee Benefits

• Enrolment in an award-winning pension scheme
• Up to 33 days annual leave
• Public holidays (up to 10 days)
• Flexible working, leave policies, and enhanced maternity/paternity leave
• Employee discounts, including cinema discounts
• Additional benefits such as Cycle to Work Scheme, Physiotherapy, and Employee Assistance Program

The application page will open in a new window.

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