At a Glance
- Tasks: Lead a team to shape high-quality adult care services and oversee commissioning activities.
- Company: South Lanarkshire Council, committed to equality and community support.
- Benefits: Generous leave, flexible working, and an award-winning pension scheme.
- Other info: Join a diverse team with a commitment to inclusion and career growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Degree in Social Work or relevant professional qualification required.
The predicted salary is between 54783 - 59911 £ per year.
- Operations Manager – Commissioning and Assurance
- Adult and Older People’s Services – South
- Lanarkshire
- Council
- Hours: 35 hrs per week, permanent (Monday – Thursday 8.45‑4.45, Friday 8.45‑4.15)
- Job Summary
You will lead the Commissioning and Assurance Team, providing operational leadership to Commissioning and Assurance Officers and Social Workers.
Your role will shape high‑quality care services, oversee commissioning, contract management, quality assurance, performance monitoring and support localities with complex case management, ensuring alignment with strategic priorities and effective budget use.
Key Responsibilities
- Provide operational leadership to a multidisciplinary team and deliver results across commissioning, contract monitoring and assurance activities.
- Plan, commission and manage adult social care services, working with providers to deliver person‑centred outcomes.
- Monitor and analyse performance data to support decision‑making and continuous improvement.
- Maintain strong stakeholder relationships, negotiating contracts and ensuring compliance with relevant legislation and policy.
- Lead teams through change, ensuring service delivery and organisational objectives are met.
- Support localities with complex case management and budget management.
Qualifications & Experience
- Experience managing staff in a social work, health, commissioning or social care environment.
- Strong knowledge of adult social care commissioning, contract management and quality assurance frameworks.
- Excellent communication, negotiation and relationship‑management skills.
- Strategic thinking combined with robust operational oversight.
- Ability to analyse and interpret complex performance information.
- Knowledge of relevant social care legislation, policy and governance arrangements.
- Commitment to delivering person‑centred, outcome‑focused services and continuous improvement.
- Professional qualification at degree level or equivalent.
Requirements
You must hold a qualification in Social Work (degree, postgraduate diploma or equivalent) or another relevant professional qualification.
Legal & Disclosure
This post is excepted under the Rehabilitation of Offenders Scotland Act 2020 and is a regulated role.
Applicants must not be barred from working with adults and may be required to join the PVG Scheme or undergo a PVG Scheme Update check before a formal offer is made.
Equal Opportunities and Inclusion
The Council is committed to equality, diversity and inclusion.
We welcome applications from all sectors of the community, including under‑represented groups, people with disabilities, those from a care‑experienced background, black, Asian or minority ethnic backgrounds, military service backgrounds and new Scots.
As a Disability Confident employer, a guaranteed interview is offered to disabled applicants meeting the essential criteria.
Benefits
- Enrolment in the award‑winning local government pension scheme.
- Option to join the Salary Sacrifice Shared Cost AVC pension scheme to increase pension pot.
- Up to 33 days annual leave plus up to 10 public holiday days.
- Occupational sick pay.
- Flexible working and family‑friendly leave policies, including enhanced maternity, paternity and parental leave.
- Employee discounts, including cinema discounts.
- Supportive benefits such as Cycle to Work Scheme, physiotherapy and an Employee Assistance Programme.
- #J-18808-Ljbffr
SWRK 5082 - G4 Operations Manager (608985) in Hamilton employer: South Lanarkshire Council
South Lanarkshire Council is an excellent employer, offering a supportive work culture that prioritises equality and inclusivity. With flexible working hours and a commitment to employee well-being, including a local government pension scheme and family-friendly policies, this role provides meaningful opportunities for personal and professional growth in the community-focused environment of Rutherglen and Cambuslang.
StudySmarter Expert Advice🤫
We think this is how you could land SWRK 5082 - G4 Operations Manager (608985) in Hamilton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at South Lanarkshire Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from South Lanarkshire Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like South Lanarkshire Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at South Lanarkshire Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace SWRK 5082 - G4 Operations Manager (608985) in Hamilton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to South Lanarkshire Council:Before hitting send, make sure to tailor your application specifically to South Lanarkshire Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at South Lanarkshire Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
