SWRK 4992 - G3 Commissioning and Assurance Officer (Care at Home) in Hamilton

ACTUAL CLOSING DATE: Applications must be received by 2 August 2026 at 11:55pm.

Location: Council Headquarters, Hamilton.

Hours: 35hrs per week, permanent.

Work Pattern: Monday - Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm.

Salary / Hourly Rate: £42,228 - £43,158, £23.14 - £23.65 per hour.

South Lanarkshire Council is an ambitious, high performing organisation with a clear vision and programme of action which is designed to improve the lives and prospects of everyone in South Lanarkshire. The aim of Social Work Resources is to promote social welfare and provide effective care and support to meet the needs of vulnerable people in South Lanarkshire. We are looking for a motivated and analytical candidate to join our Social Work Resources team. This is an exciting opportunity to play a key role in shaping high-quality Care at Home services that support people across South Lanarkshire to live independently and safely.

In this role, you will work at the heart of service delivery, ensuring commissioned care services are effective, sustainable, and deliver positive outcomes for individuals and their carers.

• Monitoring provider performance and analysing service quality
• Supporting contract management and compliance
• Producing insightful reports to inform planning and decision-making
• Working collaboratively with providers and stakeholders
• Driving continuous improvement across services

The post holder will be expected to demonstrate a commitment to high-quality service delivery, contributing to continuous improvement for the benefit of both the Service and the wider Organisation.

Applicants are required to provide verifiable evidence of their qualifications as part of the application process. Such evidence must be uploaded within the "Supported Documents" or the "URL" section of the application. Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents.

• Describe your experience working within a health or social care service - Please include your role, responsibilities, and how this experience relates to commissioning, performance, or quality assurance.
• Provide an example of how you have assessed or reviewed service quality or performance - What approach did you take and what was the outcome?
• What is your understanding of quality assurance in care at home services and why is it important? Please reference any relevant standards or frameworks you have used.
• Describe how you would approach monitoring the performance of commissioned care at home service providers? Include how you would identify risks and support improvement.
• Describe how you would manage competing priorities and deadlines in a role with multiple demands.

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts - including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made.

For further information about the disclosure process and best practice, please refer to Overseas Criminal Records Check. An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.