F&C 4406 - G2 Personnel Assistant (608544) in Hamilton

Vacancy: Personnel Assistant within Finance and Corporate Resources. The role involves working within the Oracle Fusion Helpdesk team, providing first point of contact support to employees and managers on a wide range of HR-related enquiries and policy matters. The successful applicant will deliver a high level of customer service, with experience in a busy, customer-focused environment, and the ability to provide professional HR advice with confidence.

Details

• Actual closing date: Applications must be received by Monday 11 May 2026 at 11:55 PM.
• Location: Council Headquarters, Hamilton
• Hours: 35 hours per week, Permanent
• Work pattern: Monday – Thursday 8:45 AM – 4:45 PM, Friday 8:45 AM – 4:15 PM
• Salary: £29,326 – £34,399 per year

Responsibilities

• Providing first point of contact support to employees and managers on HR-related enquiries and policy matters.
• Delivering high levels of customer service in a busy environment, with strong verbal and written communication skills.
• Providing professional HR advice with confidence.
• Being resilient, positive and solution-focused; prioritising own workload and delivering an excellent service to managers and employees across the Council.
• Handling reporting requirements for the service with strong IT and analytical skills, attention to detail, and a willingness to learn and develop skills and knowledge.

Qualifications and capabilities

• Experience in a busy, customer-focused environment with excellent verbal and written communication skills.
• Ability to provide professional HR advice and maintain a proactive approach to prioritising workload.
• Strong IT and analytical skills with attention to detail.
• Willingness to learn and develop skills within the role.

Application information

Please answer the following questions as part of your application submission. Answers should be uploaded under supporting documents.

• Provide detailed examples of work-related duties or activities demonstrating ability to undertake the duties of this post.
• Describe a project or task requiring initiative or an alternative approach to resolve a problem or issue, including approaches and steps used.

If you require to submit any further information to support your application (not a CV), please upload this under supporting documents.

Application method: Please apply online. All correspondence will be via email. Internal applicants: Must apply via Opportunity Marketplace.

Additional information

Councils’ legislative information and disclosure statements apply to this post. This post is excepted under the Rehabilitation of Offenders Scotland Act 2020. Overseas Criminal Records Check is required for applicants born outside the UK or who have lived/worked outside the UK in the past 10 years. Evidence must be provided, translated into English, and include an official statement of no history of criminal record proceedings.

Equal Opportunities and Benefits

The Council is committed to equality, diversity and inclusion in its workforce. Applications are welcome from all sectors of the community, including under-represented groups. We encourage candidates with disabilities, care-experienced backgrounds, minority ethnic backgrounds, military service backgrounds, and those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria in the job profile. As holders of the UK Armed Forces Covenant Gold Award, we also support members of the armed forces community and guarantee an interview for service leavers, veterans and reservists who meet the essential criteria.

Enrolment in the local government pension scheme. Salary Sacrifice Shared Cost AVC scheme option. Up to 33 days annual leave plus public holidays (up to 10 days). Occupational sick pay and family-friendly policies (flexible working and enhanced maternity/paternity leave). Employee discounts and benefits including Cycle to Work, Physiotherapy, and Employee Assistance Program.