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- Tasks: Assist with call services and provide excellent customer support.
- Company: Join a reputable finance company in Hamilton.
- Benefits: Competitive hourly rate, flexible work pattern, and job stability.
- Other info: Permanent position with a unique work schedule.
- Why this job: Gain valuable experience in finance while working night shifts.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 17 - 17 £ per hour.
Applications must be received by 30 April 2026 at 11:59.
Job Details:
- Location: Pollock Avenue, Hamilton
- Hours: 14.88 hrs per week, permanent
- Work Pattern: 4 days on, 12 days off - 10pm - 7am
- Salary / Hourly Rate: £17.12 - £17.33 per hour
F&C 4311 - G2 Call Services Assistant (604050) employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&C 4311 - G2 Call Services Assistant (604050)
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research the company and understand what they value in a Call Services Assistant. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you feel more confident and prepared when it comes to answering those tricky questions.
✨Tip Number 3
Don’t forget to showcase your personality! Employers love to see candidates who are not only qualified but also a good fit for their team. Be yourself and let your enthusiasm shine through.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We want to see your application, so make sure you take advantage of all the resources we offer to help you succeed.
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. We want to see that you understand what the role entails and how your skills match up with what we're looking for.
Tailor Your CV: Don’t just send out the same CV for every job. We love it when applicants tailor their CVs to highlight relevant experience and skills that align with the Call Services Assistant role. Show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for the role and how your background makes you a great candidate. Keep it concise but engaging – we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to track your application status directly. Don’t miss out on this opportunity!
How to prepare for a job interview at South Lanarkshire Council
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Call Services Assistant. Familiarise yourself with the specific tasks you'll be handling, especially those related to finance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Common Questions
Think about the types of questions you might be asked during the interview. For this role, expect queries about your experience with customer service and handling financial information. Practising your responses can help you articulate your thoughts clearly and demonstrate your suitability for the job.
✨Showcase Your Availability
Since the role involves working nights, be ready to discuss your availability and how you manage working unconventional hours. Highlight any previous experience you have with night shifts or similar schedules, as this will reassure the interviewer that you're prepared for the work pattern.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.