F&C 3452 - G3 Network Engineer (604168)

Sr: 4 days ago — Be among the first 25 applicants.

Description

Application Requirements

Internal applicants MUST apply via Opportunity Marketplace and complete their SKILLS and QUALIFICATIONS via the “Me” tab on Fusion or click the application link in the section titled “REVIEW SKILLS AND QUALIFICATIONS”.

ACTUAL CLOSING DATE: Applications must be received by 29 January 2025 at 11:55PM.

Job Details

Location: Council Headquarters, Hamilton

Hours: 35 hours per week

Work Pattern: Monday to Friday

충분

Salary: £40,804 – £46,991 per year

South Lanarkshire Council is looking for an experienced and enthusiastic IT professional to join Information Technology Services. The role is part of the IT Technology Services Telephony Team, delivering and supporting the core IT Telephony infrastructure critical to keeping the Council operational.

Key Qualifications

• Educated to HND Level or equivalent in Information Technology.

• Full UK Driving Licence.

• Technical proficiency in IT Network/Telephony Support, and experience in one or more of the following areas: Cisco Call Manager administration, Cisco Contact Centre, Broadband technologies, Call recording, Small PABX/PSTN services, mobile telephony services, call logging, network management.

Responsibilities

• Dem wick technical, analytical and problem solving skills.
• Perform in a demanding, fast‑paced, evolving environment.
• Interpret and understand customer IT infrastructure requirements.
• Deliver under tight time scales.

Additional Expectations

• A strong background in customer support.
• Excellent communication skills, particularly when liaising with colleagues, customers and suppliers.
• Flexibility in your approach to work.
• Ability to work under instruction.
• Attention to detail at all times.

Application Process

• Provide evidence of KEY behaviours: Efficient, Flexible, Leading, Working with Others, Performing.

• Outline experience of IT networking, including Cisco VOIP Telephony, Cisco Call Manager, Cisco Contact Centre, Call Recording, standalone small PABX, PSTN network services, mobile telephony, and Microsoft Teams telephony.

• Describe key personal attributes for working within a small technical team, especially during busy periods.

Upload any further supporting documents (not a CV) under supporting documents.

All correspondence will be via your email address.

densely>Candidate Requirements

Preferred candidates identified after the selection event process will be required to assist the recruitment team to ensure timely completion of recruitment checks; failure to complete checks within a reasonable timescale may result in automatic withdrawal from the position.

Canvassing of elected members or employees of South Lanarkshire Council is disqualified.

Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Criminal Records Check

An Overseas Criminal Records Check is required for applicants born outside the UK or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants must provide a translated, official statement confirming no pending criminal दोन proceedings.

Equal Opportunities and Disability Policy

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria.

Armed Forces Community Covenant

South Lanarkshire Council supports members of the armed forces, veterans and their families as set out in the Armed Forces Community Covenant. Veterans and service leavers who meet the essential criteria are guaranteed an interview.

Benefits

• Enrolment in award‑winning local government pension scheme.
• Option to join the Salary Sacrifice Shared Cost AVC scheme.
• Upetwork to 33 days annual leave.
• Public holiday entitlement up to 10 days.
• Occupational sick pay.
• Family‑friendly policies: flexible working, leave, maternity/paternity and enhanced leave.
• Discounts at cinema and other partner venues.
• Cycle to Work Scheme, physiotherapy, Employee Assistance Program.

Application Notice

We do not accept CVs in place of the application form; all applications must be submitted through the online form.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Government Administration