Location:
East Kilbride Ice Rink, Olympia Shopping Centre, East Kilbride
Hours:
35 hours per week with a requirement to cover backshift, early mornings and weekend working to suit business needs
Salary Band:
£42,228 - £43,158 per annum
Duration:
Permanent
Job Profile:
South Lanarkshire Leisure and Culture is seeking an enthusiastic and motivated Operations Officer to join our Operations and Estates team. This is an exciting opportunity to play a key role in managing the day‑to‑day operations of East ensuring high standards of customer service and compliance with health and safety legislation.
What You’ll Do:
- Lead and manage staff to deliver excellent customer experiences.
- Oversee health and safety compliance and operational standards.
- Programme activities and events to meet community needs.
- Manage local budgets, control expenditure, and maximise income.
- Act as Duty Manager and contribute to organisational projects (shift and weekend working will be required to support business needs).
What We’re Looking For:
- Experience working within an Ice Rink environment.
- Experience in a compliance environment.
- Strong leadership and interpersonal skills with a positive, “can‑do” attitude.
- Ability to multi‑task in a fast‑paced environment and deliver results.
Why Join Us?
You’ll be part of a supportive team that values collaboration, innovation, and continuous improvement. We offer opportunities for development and the chance to make a real difference in your community.
Application Questions:
- Describe a time when you successfully managed a team to deliver excellent customer service in a busy environment. What was your approach and what was the outcome?
- How do you ensure compliance with health and safety regulations while maintaining a positive experience for customers? Provide an example from your previous experience.
Benefits:
- Enrolment in award winning local government pension scheme.
- Option to join the Salary Sacrifice Shared Cost AVC scheme to increase the value of your pension pot.
- Up to 33 days annual leave calculated into hours on commencement.
- Up to 10 days public holiday entitlement.
- Occupational sick pay.
- Family friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave.
- Employee discounts (including discounts at the cinema).
- Supportive benefits: Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support.
How to Apply:
Please answer the application questions in a Word document and attach to your application in the ‘Supported Documents’ section. Do not submit a CV. Upload any additional information under supporting documents. All correspondence will be via your email address. Candidates must provide a foreign police check if they have lived or worked abroad for three months or more consecutively within the last ten years.
