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- Tasks: Support library operations and create a welcoming experience for all visitors.
- Company: Join South Lanarkshire Leisure and Culture, a community-focused organisation.
- Benefits: Enjoy competitive pay, generous leave, and employee discounts.
- Other info: Flexible working options and opportunities for personal growth.
- Why this job: Make a real difference in your community while working with a supportive team.
- Qualifications: Customer service experience and good communication skills are essential.
The predicted salary is between 13.8 - 14.83 £ per hour.
South Lanarkshire Leisure and Culture is looking for a friendly, motivated, and customer‑focused Library Assistant to support the daily running of our library service and deliver an excellent experience for all visitors at our East Kilbride Central Library and St Leonards Library.
Locations:
- St Leonards Library, St. Leonards Road, East Kilbride
- East Kilbride Central Library, The Olympia Shopping Centre, East Kilbride
Hours: 24.5 hours per week
Salary: £13.80 - £14.83 per hour
Shift Pattern:
- St Leonards Library - Wednesday 9am-5pm (1 hour unpaid break)
- East Kilbride Central Library - Thursday 1pm-8pm, Friday 9:30am-1pm, Saturday 9am-5pm (1 hour unpaid break)
Duration: Fixed Term until 31st March 2027
What You’ll Do:
- Provide a warm and helpful first point of contact for all library users
- Assist customers with borrowing, returning, and reserving library materials
- Offer guidance on digital resources, computers, printing, and online services
- Support readers in choosing books and promote new or recommended titles
- Encourage reading through reader‑development activities, promotions, and events
- Maintain tidy, attractive shelves and displays throughout the library
- Handle enquiries in person, online, and by phone in a friendly, professional manner
- Carry out cash handling for library transactions accurately
- Contribute to library events, activities, and community programmes
What You’ll Bring:
- Experience working with the public in a customer‑focused environment
- Good computer skills and evidence of digital literacy
- Clear and confident communication skills
- An enthusiastic, proactive attitude and a genuine interest in reading
- Reliability, attention to detail, and accurate handling of cash
- A positive, adaptable attitude and willingness to learn
Why join us?
You’ll be part of a supportive team that values creativity, community, and lifelong learning. This role is ideal for someone who enjoys working with people, cares about access to information, and wants to contribute to a welcoming community service.
Please note this post will involve manual handling, including shelving and moving stock.
Please note we do not accept CVs; any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council.
As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts – including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Please Apply online - All correspondence will be via your email address.
Foreign Police Check - Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
SLLC 4392 - Library Assistant in East Kilbride employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SLLC 4392 - Library Assistant in East Kilbride
✨Tip Number 1
Get to know the libraries you're applying to! Visit East Kilbride Central Library and St Leonards Library, chat with staff, and soak up the atmosphere. This will help you understand their vibe and show your genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help library users, like assisting with digital resources or handling enquiries. Role-playing these situations can boost your confidence and make you stand out.
✨Tip Number 3
Show off your enthusiasm for reading! Prepare a few book recommendations or talk about your favourite genres. This will demonstrate your passion for the role and how you can encourage others to enjoy reading too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of library services.
We think you need these skills to ace SLLC 4392 - Library Assistant in East Kilbride
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your love for libraries.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. We’re looking for customer-focused individuals, so share any past experiences that showcase your skills in this area.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us understand your qualifications without sifting through too much fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at South Lanarkshire Council
✨Know the Library Inside Out
Before your interview, take some time to familiarise yourself with the libraries you'll be working at. Understand their services, resources, and any upcoming events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role is all about providing a great experience for library users, think of specific examples from your past experiences where you've excelled in customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Demonstrate Your Digital Literacy
As a Library Assistant, you'll need good computer skills. Brush up on your knowledge of digital resources and online services that libraries offer. Be prepared to discuss how you can assist customers with these tools, as it’s a key part of the job.
✨Bring Your Enthusiasm for Reading
This position requires a genuine interest in reading and promoting books. Think about your favourite titles or authors and be ready to share them during the interview. Your passion for literature can really set you apart from other candidates!