Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer enquiries, cash handling, and operate the electronic booking system.
- Company: Join South Lanarkshire Leisure and Culture at East Kilbride Ice Rink.
- Benefits: Enjoy up to 33 days annual leave, employee discounts, and a local government pension scheme.
- Why this job: Be part of a fun team and make a difference in your community.
- Qualifications: Customer service experience is a plus, but full training is provided.
- Other info: Flexible working options and a supportive environment for all applicants.
Location: East Kilbride Ice Rink, Olympia Shopping Centre, East Kilbride
Number of Posts: 1 Fixed Term Position (3 Casual Positions also available)
Salary Band: £13.33 - 13.79 per hour
Hours: 10.75 per week
Shift Pattern: 2 week shift pattern
- Week 1: Thursday 5:30pm - 9:30pm
- Week 2: Saturday and Sunday 10:30am - 7:15pm
Duration: Fixed term until 30th September 2026
Job Profile: South Lanarkshire Leisure and Culture are looking for enthusiastic and motivated Receptionists to join the team at the East Kilbride Ice Rink. The successful candidates will deal with customer enquiries, cash handling, issuing of receipts and preparing money for banking as well as operating our electronic booking system. Previous experience of working in a customer orientated environment is desirable and/or experience of operating a computerised till system although full training will be provided. You must have excellent communication and customer care skills.
RESPONSIBILITIES
- To deal with all aspects of cash handling and reconciliation, issuing of receipts and preparation of monies for banking in accordance with procedures and standards.
- To deal with customer enquiries providing assistance and information in line with South Lanarkshire Leisure and Culture's customer care standards.
- To carry out clerical duties to assist in the smooth running of the reception and other areas of the facility.
- To promote all centre activities to customers.
- To receive and distribute mail and goods.
- Any other duties as required.
Please note we do not accept CVs, any submitted will be disregarded. If you require to submit additional information to support your application, please upload this under supporting documents.
As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC Scheme.
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts – including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Please Apply online - All correspondence will be via your email address.
Foreign Police Check - Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
SLLC 3026 - Receptionist - 450633 in East Kilbride employer: South Lanarkshire Council
Contact Detail:
South Lanarkshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SLLC 3026 - Receptionist - 450633 in East Kilbride
✨Tip Number 1
Make sure you know the ins and outs of the application process. Since we can't accept CVs, focus on completing your skills and qualifications through the Me tab on Fusion before applying. This will save you time and ensure you're ready to go!
✨Tip Number 2
Brush up on your customer service skills! As a Receptionist, you'll be the face of South Lanarkshire Leisure and Culture. Practise how to handle enquiries and provide information in a friendly manner – it’ll make a great impression during any interviews.
✨Tip Number 3
Don’t forget to highlight any relevant experience you have with cash handling or using computerised systems. Even if you haven’t worked in a similar role, showing that you’re eager to learn and adapt can really set you apart from other candidates.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application is seen by the right people. Plus, you’ll get all the latest updates about your application status directly to your email.
We think you need these skills to ace SLLC 3026 - Receptionist - 450633 in East Kilbride
Some tips for your application 🫡
Get to Know the Job: Before you dive into the application, take a moment to really understand what the Receptionist role involves. Check out the job profile and responsibilities to see how your skills match up!
Show Off Your Skills: When filling out the application, make sure to highlight your customer service experience and any relevant skills. We want to see how you can bring value to our team at the East Kilbride Ice Rink!
Follow the Application Process: Remember, we don’t accept CVs, so stick to the application form! Make sure to complete the skills and qualifications section as instructed. It’s all part of the process to help us get to know you better.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and keep everything organised. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at South Lanarkshire Council
✨Know Your Role
Make sure you understand the responsibilities of a Receptionist at South Lanarkshire Leisure and Culture. Familiarise yourself with cash handling, customer enquiries, and the electronic booking system. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about dealing with customers, be ready to share examples of your previous experience in customer service. Think of specific situations where you went above and beyond to assist a customer or resolved a tricky issue. This will demonstrate your excellent communication and customer care skills.
✨Prepare for Common Questions
Anticipate questions related to cash handling and clerical duties. Practice your responses to questions like 'How would you handle a difficult customer?' or 'What steps would you take to ensure accurate cash reconciliation?' This preparation will help you feel more at ease during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
